Manager; Awards Administration

Manager (Awards Administration) - Seletar

You manage Human Resource Administration (HRA) functions and awards administration for Army units and guide a team through MINDEF/SAF's digital transformation journey.

• Manage the administration of awards including Good Conduct and Service Medals
• Guide a team in embracing technology as part of MINDEF/SAF's digital transformation journey
• Determine key areas for training intervention to enhance team competencies and capabilities
• Collaborate closely with Personnel Nodes in supporting Human Resource Administration functions for tenant units in Army camps
• Ensure despatch support administration is provided to customers
• Develop and implement process improvements to enhance service delivery efficiency

• Managing unpresented medals effectively
• Engaging resourcefully with units and NSmen to facilitate medal collection
• Exercising service excellence and gathering feedback on processes

• Education in Human Resources, Business Administration, or a related field
• Relevant experience in HR operations, administration, and team management is advantageous
• Knowledge of employee experience management, HR policies, process and legislation, competency framework development and application, and customer experience and service design would be advantageous
• Strong leadership and team management capabilities with proven ability to drive digital transformation initiatives
• Excellent stakeholder management and communication skills
• Problem-solving abilities and resourcefulness

(Applicants with no experience may apply.)

Appointment will be commensurate with your experience.

Only shortlisted candidates will be notified.