Case Manager - Sellersburg

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Full Time Indianapolis, IN, US

Salary: $54,000.00 Annually

About Us

The Columbus Organization is a nationally recognized provider of behavioral health and case management services for individuals with intellectual and developmental disabilities. Our team is committed to providing person-centered services that promote dignity, independence, and community integration.

Location

This position is for Sellersburg/Jeffersonville Indiana. Must be able to cover Clark County.

Summary of position

The Indiana Case Manager serves as the primary coordinator of services for individuals with intellectual and/or developmental disabilities (I/DD), ensuring access to needed waiver, Medicaid State Plan, and community-based supports. This role operates within a person-centered framework, advocating for individuals to achieve meaningful life outcomes while ensuring compliance with Indiana DDRS, BQIS, and organizational standards.

Essential Functions

• Serve as Primary Liaison: Build and maintain collaborative relationships with waiver participants, families, guardians, providers, state agencies (DDRS/BQIS), and community partners.
• Ensure Compliance & Confidentiality: Adhere to HIPAA, state regulations, and Columbus Community Services policies while maintaining the integrity and confidentiality of all records.
• Develop Person-Centered Plans (PCISP): Facilitate the creation of strengths-based, person-centered Individualized Support Plans aligned with the individual’s goals and vision for a meaningful life.
• Conduct Annual Planning & Assessments: Complete all required annual activities, including PCISP updates, budget development, and Level of Care determinations (LOCSI).
• Facilitate Individual Support Team (IST) Meetings: Convene and lead IST meetings at least semi-annually, ensuring participation from the individual and authorized representatives.
• Perform Required Face-to-Face Visits: Conduct in-person visits as required, including at least one annual in-home visit and unannounced visits when applicable for provider-owned or controlled settings (POCOS).
• Ensure Ongoing Engagement (90-Day Standard): Maintain contact through visits or meetings at least every 90 days to ensure consistent oversight and relationship development.
• Monitor Service Delivery & Utilization: Evaluate services through visits, calls, and meetings to ensure alignment with the PCISP and authorized supports.
• Promote Health, Safety & Risk Mitigation: Identify, assess, and address risks to ensure the individual’s health, safety, and well-being.
• Evaluate Outcomes & Satisfaction: Monitor individual satisfaction and service effectiveness; support quality improvement and standardized surveys.
• Maintain Accurate Documentation: Complete case notes and document all encounters within required timelines (minimum monthly contact; documentation within 7 days).
• Complete Monitoring & Compliance
  
  Activities:
  
  Execute monitoring checklists, post-meeting documentation, and required follow-up within established timelines.
• Manage Incident Reporting: Complete, submit, and track incident reports in accordance with BQIS requirements and ensure proper communication to all stakeholders.
• Disseminate Required Information: Share PCISPs, Service Authorizations, Notices of Action, and incident reports with individuals, families, and IST members.
• Support Resource Navigation & Community Integration: Advocate for participants, connect them to services across funding sources, strengthen natural supports, and conduct community outreach to increase awareness of available services.

Position Requirements

• Must meet one (1) of…