HealthLink Program Manager

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

• Lead all Health Link operations, including Prescription Assistance (RxAssist), diabetes, A1C and blood pressure programs, nutrition and chronic disease education, senior voucher enrollment, and other health education programming.
• Health Link education, medication assistance, grant deliverables, and community services are the primary focus of this role. The Doc-On-the-Spot clinic and visiting specialty clinics are sister and partner programs for which the manager provides administrative coordination and oversight; they are not the central focus of the position.
• Ensure compliance with organizational, funder, and partner documentation requirements and
  coordinate with licensed clinical partners regarding protected clinical records and clinical compliance
  responsibilities.
• Capture and track program data in the organizational database system. Use the data to monitor program reach, service quality, outcomes, grant performance, and needed program improvements.
• Provide oversight and coordination for the Doc-On-the-Spot clinic and all visiting specialty clinics. This
  responsibility is administrative and partnership-focused; it does not make the clinic the primary focus of the position or require the manager to provide clinical care.

• Supervise the Doc-On-the-Spot staff and all Health Link program staff, including the Medical Advocate(s).
• Provide training, leadership, mentorship, scheduling, evaluations, and performance oversight.

• Serve as the primary liaison to the Lions Eye Clinic, Doc-On-the-Spot, UAB partnerships, Hear Here, Five Horizons, the Area Agency on Aging, and additional healthcare partners.
• Hold quarterly coordination meetings with Doc-On-the-Spot, UAB, and partner providers.
• Provide onboarding and orientation for rotating physicians, podiatrists, specialists, and visiting clinical
  teams to ensure smooth integration and clear communication.

• Coordinate diabetes management classes, nutrition education, and chronic disease workshops. This includes assessing community needs; developing and maintaining an annual education calendar; selecting appropriate curricula, presenters, and partners; establishing measurable goals; coordinating
  logistics, outreach, and participant recruitment; overseeing execution; documenting attendance and outcomes; and evaluating and improving each program.
• Ensure Health Link staff understand each program model, referral pathway, grant requirement, documentation standard, and their role in successful execution.
• Demonstrate willingness to become certified in diabetes education and/or obtain other certifications
  deemed appropriate by management.

• Manage the program budget and purchasing. Monitor budget-to-actual spending, funding restrictions, procurement documentation, and alignment of expenditures with approved program activities in collaboration with Finance and leadership. Gather data and complete reporting on weekly and bi-weekly basis utilizing the organizations data base platforms.
• Provide accurate data to the Development office for grant reporting. Manage the programmatic side of
  grants and contracts in partnership with Development, Finance, and leadership. Review and understand approved proposals, scopes of work, budgets, deliverables, performance measures, and deadlines; translate commitments into implementation plans and calendars; monitor activities, outcomes, documentation, and spending; maintain organized, audit-ready grant files; identify variances or compliance risks early; contribute narrative, data, impact…