Administrative Assistant/Receptionist; Heindl Center Performing Arts Job Senatobia area,Mississippi USA,Administrative/Clerical

Position: Administrative Assistant/Receptionist (Heindl Center for the Performing Arts)

The Administrative Assistant for the Heindl Center for the Performing Arts provides administrative and operational support for daily activities and events, working closely with the Director and Assistant Director to ensure effective event coordination, office operations, and customer service. This role requires availability for scheduled events, including evenings and weekends.

The Administrative Assistant serves as a public-facing representative of the Heindl Center and interacts regularly with patrons, students, faculty, staff, and guests. The ideal candidate demonstrates professionalism, dependability, strong communication skills, attention to detail, and a commitment to providing a welcoming experience while upholding organizational policies and procedures. Prior administrative and customer service experience is required. This position includes health insurance benefits, and participation in PERS is mandatory.

SCHEDULE

Regular hours:
Monday‑Friday, 8:00 AM‑12:30 PM, following the NWCC main calendar
Required:

At least 1 afternoon box office shift weekly 12:00‑4:30 PM as assigned per schedule
Flexibility:
Afternoon shifts required to fill gaps in staffing
Events:
Required evening and weekend hours supporting events as scheduled

QUALIFICATIONS

Comfortable working a part‑time schedule (minimum 23.5 hours per week and typically less than 30 hours), with flexibility to work assigned afternoon shifts
Demonstrated interest and enthusiasm for the venue and willingness to learn all aspects of the role
Ability to perform a mix of active, physical support tasks and routine office/administrative duties
Self‑motivated with the ability to read, understand, and clearly communicate written policies and procedures
Tech‑savvy with the ability to quickly learn new software systems and complex platforms
Strong communication skills with confidence speaking to groups and providing direction to others when needed
Proactive approach to anticipating needs and collaborating effectively with colleagues
Initiative to identify opportunities for process improvement and contribute to more efficient workflows

PREFERRED QUALIFICATIONS

Bachelor’s degree in a related field
Experience working in education or performing arts venue
Experience working with volunteers or managing groups
Familiarity with Sign Up Genius and Google Drive

DUTIES AND RESPONSIBILITIES

Serve as receptionist for the Heindl Center administrative offices, assisting faculty, staff, students, and the general public

Respond to phone calls and email inquiries and ensure timely follow‑up actions

Provide routine administrative support to the Director and Assistant Director

Purchase, distribute, and replenish office supplies and submit receipts in a timely manner and retrieve, sort, and distribute mail and packages

Maintain clean, organized, and welcoming office and shared spaces

Assist with box office operations under the guidance of the Assistant Director

Serve as ticketing agent during box office hours, including planned coverage and urgent staffing needs

Answer phones, greet patrons and visitors, and process in‑person and phone ticket sales

Balance cash and check transactions and complete routine deposits

Provide accurate event and ticketing information and assist patrons with policies and procedures

Operate ticketing systems to process sales and generate reports

Stay informed on ticketing policies, procedures, and event updates

Maintain cleanliness, organization, and accurate postings in the box office

Coordinate hospitality needs for events, including catering, shopping, preparation, transportation, and backstage setup

Perform event setup, breakdown, and housekeeping tasks (e.g., arranging furniture, moving equipment, signage placement, and space reset)

Support front‑of‑house (FOH) operations, including preparing materials, coordinating volunteers, and leading pre‑show meetings

Train and supervise volunteers and ensure proper event staffing

Independently support FOH operations during events, including managing volunteers and assisting patrons

Lead designated FOH responsibilities in the absence of the Assistant Director

Communicate regularly with Heindl Center staff and relevant institutional…

Administrative Assistant​/Receptionist; Heindl Center Performing Arts

Administrative Assistant/Receptionist; Heindl Center Performing Arts