Senior Customer Quality Engineer

At ABB, we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Customer Quality Manager

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In this role, you'll help run what runs the world, by taking on meaningful work that drives real impact.

The work model for the role is Onsite in Senatobia, MS.

Key Responsibilities

* Represent the Voice of the Customer within the organization.

* Facilitating resolution of customer cases by following a robust root cause analysis and implementing preventive and corrective actions.

* Using quality data analytics from the organization to identify risks, failures, and non-conformances.

* Enable and coach employees to evaluate risks, problems, and solutions from a customer/ stakeholder point of view.

Qualifications

* Bachelor's or Master's degree in Engineering (Mechanical preferred) with 3+ years of experience in quality.

* The ideal candidate should have at least a basic knowledge of of the following principles and should be able to elaborate on the concepts: 5S, 8D Reports, RCA (Root Cause Analysis), PPAP (Production Part Approval Process).

* Ability to lead a team and work with cross-functional teams.

* Great communication skills and diplomacy to deal with our customers.

* Good knowledge of MS Office.

* Candidates must already have a work authorization that allows them to work for ABB in the United States.

What's in it for you

We want you to bring your full self to work-your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://(Use the "Apply for this Job" box below). Your Rights
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As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M.

- 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at or by sending an email to  Resumes and applications will not be accepted in this manner.

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ABB Benefit Summary for eligible US employees

[excludes ABB E-mobility, Athens union, Puerto Rico]

Go to  and click on "Candidate/Guest" to learn more

Health, Life & Disability

* Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.

* Choice between two dental plan options:
Core and Core Plus

* Vision benefit

* Company paid life insurance (2X base pay)

* Company paid AD&D (1X base pay)

* Voluntary life and AD&D - 100% employee paid up to maximums

* Short Term Disability - up to 26 weeks - Company paid

* Long Term Disability - 60% of pay - Company paid. Ability to "buy-up" to 66 2/3% of pay.

* Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance

* Parental Leave - up to 6 weeks

* Employee…