Business Office Receptionist
Listed on 2026-09-13
-
Administrative/Clerical
Healthcare Administration, Medical Receptionist -
Healthcare
Healthcare Administration, Medical Receptionist, Medical Office
JOB TITLE
Business Office Receptionist
DEPARTMENTSFP Business Office
JOB RELATIONSHIPResponsible to:
Business Office Manager
Responsible for:
Not responsible for anyone
Interrelationships:
Works cooperatively with all hospital departments, medical staff, patients, and visitors.
Greeting all types of patients, face-to-face or over the phone, making appointments and directing them to the proper department. Competes patient registrations which includes accepting co-pays, patient payments, and logging them onto the daily payment spreadsheet.
JOB QUALIFICATIONSExperience:
Business office experience, medical setting preferred. Computer proficiency required.
Education:
High School or equivalent required.
Req. Cert./ Registration None required.
JOB DUTIESJob Duties:
(This list may not include all of the duties assigned)
- Answer inquiries and obtain information from customers, visitors, and other interested parties.
- Register patients and collect co-pays including scanning of insurance cards and ensuring all information is correct.
- Understands the appointment scheduling software and the way each type of appointment is made.
- Scans insurance EOBs.
- Prepare necessary paperwork for appointments including CDL’s and HIPAA forms.
- Address basic account questions from patients and enter personal payments onto the daily payment log.
- 7. Provide clear messages to medical staff, from phone calls and walk-ins, in regard to patient requests.
- 8. Assist with extra duties as requested by Office manager/Supervisor.
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