Catering Coordinator​/Admin Assistant

Our Mission

At Chick-fil-A of Seneca our mission is to serve craveable food (fast), show genuine care
, and create memorable moments
.

This is a high-impact, dual-role position responsible for both administrative excellence and growing our catering business.

You will be the point person for each guest’s catering experience, from first contact to final follow-up.

This role is not a desk-only position. It requires someone who is energized by a fast-paced environment, comfortable being on their feet, and motivated to improve systems, increase efficiency and drive results and growth.

Maintain organization, structure, and administrative excellence for the leadership team.

Manage office operations including:

• Phones, emails, packages, etc.
• Daily time punch accuracy
• Deposits and change funds

Support team culture by:

• Assist in coordinating employee recognition, birthdays, and milestones
• Ensure a clean, organized, and highly functional office environment
• Support leadership with tracking systems (logs, journals, accountability tools)
• Follow up on guest care opportunities (recovery, notes, documentation)

Own the end-to-end catering experience:

• Taking orders (phone, in-person, online)
• Creating quotes and coordinating details
• Communicating clearly with kitchen leaders
• Execute catering orders by:
• Preparing, assembling, and delivering orders as needed
• Ensuring accuracy, presentation, and timeliness
• Create memorable guest experiences through:
• Proactive communication and follow-up
• Problem-solving and recovery when needed
• Track and grow catering business:
• Maintain detailed records of orders, guests, and invoices
• Follow up on unpaid invoices and ensure timely payments
• Monitor sales performance and identify growth opportunities
• Maintain catering systems:
• Inventory tracking (supplies, bags, equipment)
• Catering vehicle documentation and compliance
• Partner with leadership to:
• Set goals and strategies for catering growth
• Improve systems, efficiency, and throughput
• Support special events including Clemson home game tailgates

• Schedule:
  
  Typically Monday–Friday (8am–4pm) with flexibility required. Includes two Saturdays per month and availability for events/tailgates.
• Fast-paced, high-energy environment
• Requires standing, walking, lifting, and active involvement in operations
• Must be comfortable switching between administrative work and operations
• Expected to identify inefficiencies and build better systems

• Catering orders are accurate, on time, and remarkable
• Guests feel genuinely cared for and choose to order agai
• Administrative systems are organized, proactive, and reliabl
• Catering sales show consistent growth
• The team feels supported, celebrated, and set up for success

• Strong alignment with our mission:
  Craveable Food (fast), Genuine Care, Memorable Moments
• Highly organized with excellent time management
• Thrives in a fast-paced, ever-changing environment
• Self-starter who takes ownership and follows through
• Strong communicator (written and verbal)
• Problem-solver who brings solutions, not just problems
• Positive, team-focused attitude that builds culture
• Detail-oriented with high standards for accuracy