Inside Sales Representative

Inside Sales and Customer Service Representative An Inside Sales and Customer Service Representative (ISR) is a key member of the team and represents Glass Doctor on sales, support calls, scheduling, and office management. Responsible for proactively generating sales as well as handling service requests. Exemplifies our Code of Values by showing respect and courtesy to all customers and employees.

This position requires a self-motivated, energetic, and results oriented person with a high level of work ethic. Must be able to provide a high level of customer service and satisfaction and be able to effectively manage a variety of situations on a day-to-day basis.

Specific Responsibilities Receive incoming calls in a professional and courteous manner

Perform marketing and sales functions to sell additional services and earn business

Generate automotive and flat glass quotes using Point-of
-Sale software

Schedule work orders

Complete work orders and return customer calls

Confirm customer appointments

General office management

Perform other duties as needed which may include cross-training in related positions

Job Requirements Prior experience in the auto and/or flat glass industry is a plus

Self Starter Computer literate with working knowledge of MSOfficefacebook experience

Excellent communication skills

Good organizational and time management skills

Professional appearance

Fast learner

Positive attitude

Able to work a 40 hour week, Monday through Friday 8:00 am to 5:00 pm.
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