HVAC Sales Representative

WHO IS FIRSTCALL MECHANICAL?

STR Mechanical is a commercial and industrial HVAC services provider in the Charlotte metro area. Founded in 2006, STR Mechanical partnered with First Call Mechanical in 2022.

Location: Greenville, SC

• Competitive Weekly Pay
• Comprehensive Healthcare Coverage
  - Medical, Dental, Vision, Free Telehealth + More
• Financial Resources - 401(k) Retirement Savings Plan with a 5% match, Life Insurance, Short & Long-Term Disability
• Time-Off & Holidays
  - Up to 4 weeks of Paid Off, 9 Paid Holidays + Veterans Day for Veterans
• Career Growth & Development
  - Company-sponsored education and career advancement programs like the First Call Academy, the Learning & Education Assistance Program (LEAP), and the First Call Progression Program
• Generous Referral Bonus of $2,500 per referral
• Role-Specific Perks - Company vehicle or allowance, mobile phone or phone allowance, uniforms, and work boot and pants allowances

We are currently seeking an HVAC Sales Representative
. The HVAC Sales Rep is critical to the overall growth and profitability of the HVAC Service business. The candidate chosen will be responsible for initiating, establishing and building profitable service relationships between new customers and First Call Mechanical.

• Follows a disciplined and professional process to identify, target and qualify prospective new customers; takes advantage of market conditions and networks effectively to uncover new leads and contacts.
• Contacts prospective customers and schedules appointments
• Builds a referral network to identify new customers
• Conducts sales calls crafted to identify key sources of problems and/or dissatisfaction confronting Facility Directors in operating and maintaining heating/cooling, ventilation and control system equipment
• Develops a sense of urgency to resolve needs and positions First Call Mechanical as the supplier of choice
• Proposes solutions to prospective customers needs through creative and innovative application of local branch service capabilities with a focus on selling renewable maintenance agreements with an emphasis on digital service offerings, sustainability, and decarbonization
• Understands the customer's business and speaks their language
• Reviews and finalizes proposals with prospects and secures their commitment to the First Call Mechanical solution
• Conducts customer kick-off meetings, resolves customer issues, creates pull-through opportunities, maintains service agreements, extends service agreements and supports the collections process
• Keeps management informed of progress and account status using Build Ops tool and other means
• Develops and implements territory marketing plans consistent with the First Call Mechanical business strategy

• Continual learning and development in the body of knowledge through First Call Academy, to ensure we set the bar for skill level in the industry
• Elite level of customer service, to ensure we continue to be the First Call our customers make for their HVAC & Refrigeration needs

This position reports to the local Branch Leader and has a responsibility to the entire service team and all of our customers.

• 2-3 previous progressive sales roles
• Retrofit and PM sales experience, preferred
• Aptitude for technical knowledge with high level of attention to detail
• Excellent presentation skills complete with the ability to captivate in both individual and group communications.
• Experience selling service and maintenance
• Exposure to sales methodologies, standards, and disciplines.
• Knowledge of Building HVAC Systems

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret graphs.

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Mental stamina for problem solving and prioritizing multiple tasks.

Will be required to work in a field environment, multiple customer sites on a daily basis.

While performing the duties of this job, the employee is regularly required to use hands to operate computer keyboard reach with hands and arms. The employee frequently is required to stand, walk, and sit. The employee is continually required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds.

Specific…