Receptionist & Admin Assistant - School

Receptionist Cum Admin Assistant - School (Sengkang)

• Mon to Thurs: 7.00am to 4.00pm (0.5hr lunch break)
• Fri: 7.00am to 3.30pm (0.5hr lunch break)

Reception Duties:

• Manage Front Desk duties with customer service mindset meeting the realist challenges and demands of a Primary School setting
• Answer phone calls, attend to walk-in visitors, takes messages, responds to enquiries and provide general useful information (in a dynamic environment where calls are volumous)
• Maintain customer related information when required, eg phone log.
• Communicate with teachers regarding parents’ feedback/ messages from phone calls or walk-in parents
• Handle daily varied demands and queries from parents/students/ vendors/saff etc
• Render first level assistance to walk-in students’ needs including sick and injured students. To elevate case to other colleagues in the office immediately if it is beyond superficial cases
• Handle/support situation when students’ vomit, soiled their clothes
• Assist student in times of need, eg lost & found items, change of uniform, locating teachers/classroom/parent
• Assist in incoming mails
• Maintain tidiness of reception counter

General Admin Duties:

• Assist in the counting / sorting / packing / distribution of brochures or leaflets/items to the teachers and students
• Attend to students leaving school early
• Assist in the dissemination of information: school circulars, parents’ messages
• Manage stock of spare uniform
• Keep stock of first aid items
• Maintain the forms in the reception trays to ensure forms are current and replenished timely
• Assist in Primary One registration such as making photocopies of documents; calling parents to submit forms etc
• Support any other general admin duties as and when required.
• Any other duties assigned by School Leaders/Head of Departments/Administration Manager.