Receptionist, Administrative​/Clerical

Job Description

• Providing frontline reception services by attending to walk‑in parents, students, staff, and visitors in a courteous and professional manner
• Managing the school’s general telephone enquiries promptly
• Monitoring, managing, and responding to the school’s generic email account, including routing enquiries to the appropriate personnel and ensuring timely follow‑up
• Providing administrative support such as data entry, filing, document preparation, maintenance of records, report books, school organisation chart, stationery arrangement for teachers, teachers’ mailboxes, and etc
• Attending to students who are unwell or injured, providing basic care and first aid where necessary, and escalating cases to the appropriate school personnel in accordance with school procedures
• Handling situations when students vomit, soil their clothes, and etc
• Being required to attend and maintain certification in relevant first aid training, as stipulated by the school or MOE
• Supporting school operations during school events, peak periods, P1 registration / Orientation and other events as directed by the school administration
• Assisting Goods/Services Receipt Officer (GRO) with goods handling, collection of forms (eg. class photos etc.) and issuing of items when requested by school
• Disseminating incoming mails, letters, documents and messages to teachers & staff promptly
• Carrying out any other duties assigned by the School Leaders or Administration Team to support the overall operations of the school
• The Receptionist is expected to uphold professionalism, confidentiality, and service excellence while interacting with all stakeholders in the school environment

• Minimum GCE 'O'/'N' Level or Nitec qualification
• Experience working in a school setting will be a plus
• At least 1 year of experience in reception, customer service, or administrative support
• Comfortable working with basic IT softwares such as MS Office, Excel and AI tools
• Knowledge of basic first aid would be an advantage