CSR​/Scheduler

CSR / Scheduler

Location:
Sequim, WA
Pay: $23-$28 hourly, depending on experience

Schedule: 40+ hours weekly | Monday through Friday | 8:00 AM-5:00 PM

Be the first friendly voice our customers hear!

If you're an organized, people-focused multitasker who thrives in a fast-paced office, join Air Flo Heating Co., a trusted Olympic Peninsula HVAC company for over 50 years, as our next CSR / Scheduler and help deliver an exceptional experience for both customers and our service team.

• At least 2 years of customer service, scheduling, or office support experience
• Strong communication and problem-solving skills
• Ability to juggle multiple priorities in a busy environment
• Comfortable using computers and learning new software
• HVAC industry experience is helpful, but we'll train the right person

• 100% company-paid health insurance
• Company-paid life insurance
• Short- and long-term disability coverage
• Simple IRA program with 3% employer match
• Six paid holidays each year
• Paid sick leave starting on your first day
• 40 hours of paid vacation after your first year

• Answer incoming calls and assist customers with service requests
• Schedule appointments and coordinate technician routes
• Communicate schedule updates and appointment details
• Enter job information and maintain accurate records
• Support the office with administrative and customer follow-up tasks

If you're passionate about providing outstanding customer service and enjoy keeping schedules organized, we'd love to meet you.

Candidates will be required to pass a background check and drug test upon being given a conditional offer of employment