Customer Service Representative Float - Sequim Ave

Job Title

Identify customer needs and sell Association products and services beneficial to customers needs. Process a variety of customer financial transactions in accordance with established guidelines and procedures.

This position is a "Float" position that may be asked to support multiple branches in Sequim & Port Angeles.

• Minimum High school diploma or certified equivalency.
• Bilingual English and Spanish fluency (speaking, reading and writing) preferred.
• CSR I - Typically requires up to one (1) year of teller or cash handling experience in a busy retail environment which requires the use of math skills to pay and receive cash to customers.
• CSR II – Typically requires one (1) to two and a half (2.5) years of teller or strong cash handling experience in a busy retail environment which requires the use of math skills to pay and receive cash to customers.
• CSR III – Typically requires two and a half (2.5) or more years of teller experience in a financial institution environment, to include commercial bank, savings bank, credit union, or prior experience in a centralized vault type of environment which requires the use of math skills to pay and receive cash to customers.
• Ability to demonstrate and maintain a professional, outgoing, and pleasant demeanor at all times.
• Effective listening/probing skills necessary to identify customer needs and effectively match with bank products and services
• Ability to work in a fast-paced, high-volume cash-handling environment with daily face-to-face customer contact, while providing high level of customer service.
• Ability to create general correspondence and communicate effectively in verbal and written formats.
• Proficient keyboarding and ten-key/calculator skills. A working knowledge of Microsoft office applications including Word and Excel is preferred. Strong mathematical, organizational, and interpersonal skills.
• Ability to meet bonding requirements for employment purposes.
• Ability and willingness to work Saturday schedule as needed.
• Valid WA driver's license.

The work requires the ability to operate office machines and equipment, such as personal computers, printers, copying machines and telephones. The work requires the ability to communicate clearly with customers, coworkers, and others in person and on telephones. Work activities involve combinations of sitting/standing for extended periods.

CSR I

• The pay range for this position is $18.00 - $30.60
• The typical hiring range for this position is $18.00 - $20.66

CSR II

• The pay range for this position is $19.44 - $33.05
• The typical hiring range for this position is $19.44 - $22.31

CSR III

• The pay range for this position is $21.00 - $35.69
• The typical hiring range for this position is $21.00 - $24.09

• Employees will be eligible for our benefits package including medical, dental, and vision insurance, paid time off, retirement plans (401k with company match and Employee Stock Ownership Plan), gym membership reimbursement, discounts on our banking products, and more! Additional information on our benefits package can be viewed at

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran

First Fed invites all qualified interested applicants to apply for our career opportunities. If you are a person with a disability and need a reasonable accommodation to use our online job search or application tools, please email Human Resources via  or call .

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