Recovery Support Lead

Recovery Support Lead

Jamestown Salish Seasons (JSS) is seeking an experienced Recovery Support Lead to join our 16-bed voluntary residential behavioral health treatment facility providing 24/7 crisis stabilization and inpatient behavioral health services.

This leadership role builds upon the Recovery Support Assistant position by combining direct resident care with frontline shift coordination. As the Recovery Support Lead, you will provide guidance and real-time support to Recovery Support Assistants while helping maintain a safe, trauma-informed, recovery-oriented, and culturally grounded healing environment for residents experiencing behavioral health crises.

If you are a compassionate leader who thrives in a collaborative environment and is passionate about supporting individuals on their recovery journey, we encourage you to apply!

Why Join Jamestown Salish Seasons?

• Make a meaningful difference in the lives of individuals experiencing behavioral health crises.
• Work alongside a collaborative, multidisciplinary care team.
• Leadership opportunity with hands-on resident engagement.
• Comprehensive benefits package.
• Supportive workplace focused on wellness, recovery, and professional growth.
• Predictable rotating schedule with concentrated days off.

Schedule

Full-Time | Panama 12-Hour Rotating Schedule

• 2 days on, 2 days off, 3 days on
• 2 days off, 2 days on, 3 days off
• Repeating rotation
• Shift
  
  Hours:
  
  7:00 AM – 7:00 PM or 7:00 PM – 7:00 AM
• Includes days, nights, weekends, and holidays

Essential Functions

• Resident Safety & Healing Environment
• Perform all core Recovery Support Assistant responsibilities, including safety monitoring, therapeutic engagement, and environmental awareness.
• Conduct regular, documented resident safety checks and support overall milieu stability.
• Utilize verbal de-escalation, redirection, and trauma-informed engagement techniques.
• Model a calm, supportive, and visible presence within the milieu.
• Support team response to resident needs, including crisis situations, in alignment with training, protocols, and supervision.
• Shift Leadership & Coordination
• Serve as the designated lead staff member on assigned shifts, maintaining awareness of unit activity, staffing, and resident needs.
• Coordinate shift assignments, workflow, and coverage to support safe and consistent operations.
• Coordinate shift logistics, including meal breaks and floor assignments, to maintain safe observation ratios.
• Provide real-time direction, prioritization, and support to Recovery Support Assistants throughout the shift.
• Monitor unit flow and proactively address emerging needs related to safety, staffing, and resident care.
• Make real-time decisions within scope to support safe and effective unit operations, escalating as appropriate.
• Act as the primary point of contact for operational needs during the shift.
• Respond to and help coordinate team response during urgent or high-acuity situations in alignment with training and program expectations.
• Escalate concerns, incidents, or operational issues to the Associate Clinical Manager, nursing staff, or leadership as appropriate.
• Support and reinforce accountability to program standards, routines, and expectations across the team.
• Resident Support & Engagement
• Support residents with daily living activities and general day-to-day needs within the program environment.
• Facilitate and participate in resident leisure, recreation, and recovery-oriented activities such as games, wellness groups, and community outings.
• Provide safe transportation for residents to appointments, approved activities, or other program-related needs.
• Encourage respectful participation, engagement, and relationship building within the therapeutic milieu.
• Operational & Facility Support
• Support daily operations of the unit, including meal service coordination, environmental readiness, and workflow.
• Assist in maintaining a clean, welcoming, and organized environment that reinforces dignity and recovery.
• Reinforce team adherence to operational processes and expectations.
• Assist with medication room workflow support (stocking, organization, escorting residents) but does not prepare, handle, or administer medications.
• Team Support &…