Retail Sales Associate

Astound is seeking a passionate and customer-oriented Retail Sales Associate to join our dynamic team in the telecommunications sector, providing personalized solutions in internet, phone, and cable services. The successful candidate will thrive in a fast-paced retail environment, enhancing the customer experience and driving sales through expert product knowledge and enthusiastic customer interaction. Responsibilities include handling customer inquiries, troubleshooting issues, and maintaining a professional store appearance.

Join Astound and be part of a team dedicated to connecting communities with innovative technology.

Responsibilities

• Greet and engage with customers in a friendly and professional manner
• Provide detailed information and advice on telecom products and services
• Process transactions and handle cash and credit card operations
• Resolve customer issues and manage returns or exchanges
• Maintain knowledge of current sales promotions and new products
• Assist in inventory control and storefront presentation
• Participate in training and team meetings to enhance sales skills and product knowledge
• Adhere to company policies and industry regulations

Required Skills

• Strong verbal communication and interpersonal skills
• Proficient in POS systems and basic computer operations
• Ability to troubleshoot basic technical issues
• Persuasive selling techniques
• Time management and multitasking abilities