Divisional Revenue Manager

Hand Picked Hotels was founded in 2001 by owner, Chairman and CEO, Julia Hands MBE. Julia’s love of historical buildings, the English countryside, local food and good wine inspired her dream to own a collection of hotels that would celebrate these passions and invite others to share in them. Today, the family-owned group has 21 unique luxury country houses and coastal retreats, each hand picked for their individuality.

Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location from Scotland to the Channel Islands, offering breathtaking views from vast countryside to expansive beaches, to lush woodlands. Dedicated to creating unique and enchanting stays, curated personalised service runs through the heart of every hotel. Whilst each hotel is individual, each property fulfils the company values of family, individuality, community and care, with a team commitment to aiming higher and delight their guests with magical experiences that offer a true escape from the every day.

About The Role

The Divisional Revenue Manager is responsible for maximising revenues and profit by reviewing and implementing hotel pricing strategies across all key segments for allocated Hand Picked Hotels, focusing on supporting the hotels within our luxury division. This will be completed by providing strategic analysis in each allocated hotel ensuring performance is in line with budget expectations and market conditions in each sector to optimise all revenue streams in Rooms, Conference, Wedding and Function revenues for Food, Beverage & Room hire.

The Divisional Revenue Manager will report to the Director of Revenue and will ensure we can successfully deliver and exceed our guest experience and brand standards in line with our philosophy and vision for Hand Picked Hotels.

Responsibilities

• Review daily and weekly each allocated hotel’s pricing strategy via all channels v occupancy and forecast projections and apply using the functionalities provided to ensure forecasts are achievable.
• Undertake regular conference calls with each allocated hotel General Manager and Hotel Sales & Events team to review pricing strategy and forecast.
• Provide a monthly analysis of historical performance of each allocated hotel by key market segments with a view to optimising hotel business mix to ensure consistent performance within the market.
• Consolidate and issue a monthly analysis report for each allocated hotel MTD & YTD trends against the competitive set using the STR Global functionality with actions to improve/maintain positioning where applicable.
• Analyse each allocated hotel’s monthly lead time, booking pace, enquiry levels and conversion statistics and provide action plans by hotel.
• Analyse and identify emerging trends and patterns within each segment with a plan to improve market share and overall hotel performance. Summary to be completed by each allocated hotel detailing future recommended action plans.
• Review each allocated hotel’s pricing for Transient, Corporate, Conference, Leisure, Weddings and function segments ensuring profitability models have been issued and signed off.
• Attend allocated Hotels’ Revenue Meetings as required and set actions accordingly on a quarterly basis. Participate in S&P meetings, CCA and Budget meetings as required either in person or via video conferencing.
• Most of all we will want you to be inspired, have fun and enjoy being part of our Passionate Hand Picked Team.

About You

• To be considered for this role you will require current revenue management experience within a hotel environment including multi-site experience.
• Current experience of Opera is required.
• It is essential you have experience of revenue management across all departments and can demonstrate an excellent understanding of these areas including, bedrooms, meetings and events, weddings and spa.
• You will be a strong influencer who is capable of driving revenue strategies to optimise revenue opportunities.
• Ability to build and foster strong working relationships with colleagues of all levels including General Managers and Sales teams and internal stakeholders.
• It is essential you have excellent communication…