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Entry-Level Healthcare Customer Advocate
Job in
Severn, Anne Arundel County, Maryland, 21144, USA
Listed on 2026-08-06
Listing for:
CareFirst, Inc.
Full Time
position Listed on 2026-08-06
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Care First Blue Cross Blue Shield is seeking a call center associate to answer member, provider and broker inquiries. You will verify claims, explain benefits, and help with eligibility and billing issues while documenting interactions in the tracking system.
The role emphasizes patient/customer education and ongoing training on new services and industry topics to maintain high service standards.
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