Resident Relations & Engagement Specialist
Listed on 2026-09-30
-
Customer Service/HelpDesk
Customer Service Rep
SMC is seeking a Resident Relations Specialist to support residents and the community team. You will coordinate between residents and onsite staff, resolve complaints, and help implement AI-enabled initiatives while maintaining strong communication and documentation.
The role requires excellent interpersonal and written communication, with a focus on policy compliance, resident engagement, and training on new technology in a fast-paced environment. Weekend coverage may be required.
The Resident Relations & Engagement Specialist position in the Sales field is open for applications.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in MD, United States.
This opportunity is part of our work in Sales.
The advertised compensation is 45.000 - 65.000.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).