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Guest Experience Front Desk Agent - Welcomes

Job in Severn, Anne Arundel County, Maryland, 21144, USA
Listing for: IHG Hotels
Full Time position
Listed on 2026-09-28
Job specializations:
  • Hospitality / Hotel / Catering
    Hotel Front Desk, Guest Services, Customer Service Rep, Front Desk/Receptionist
Salary/Wage Range or Industry Benchmark: 22000 - 25000 USD Yearly USD 22000.00 25000.00 YEAR
Job Description & How to Apply Below
Position: Guest Experience Front Desk Agent - Warm Welcomes

IHG Hotels in Maryland is seeking a Front Desk Agent to warmly welcome guests, manage bookings, upsell where appropriate, and ensure a friction-free stay from check-in to check-out. You’ll handle IDs, issue room keys, record guest preferences, and respond to requests with poise and accuracy.

As a brand ambassador, you’ll wear the uniform with pride, stay informed about daily events, assist with local knowledge, and follow safety procedures while supporting colleagues when needed.

This is a great opening to take on the Guest Experience Front Desk Agent
- Warm Welcomes role at IHG Hotels.

This is a strong opportunity to take on the Guest Experience Front Desk Agent
- Warm Welcomes role at IHG Hotels.

As a Guest Experience Front Desk Agent
- Warm Welcomes, you will play an important part at IHG Hotels in MD, United States.

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