Sales Associate

Job Summary

Sell luxury furniture and interior design services in a modern showroom environment. Earn a base salary plus unlimited commission on sales.

• Guide high‑end clients through a premium sales experience.
• Create inspired spaces with world‑class furniture and décor.
• Curate luxury looks while earning commissions with no ceiling.

• Unlimited earnings – top performers take home $45k–$55k+ annually.
• A sleek, modern showroom that feels like a gallery.
• Ongoing training in luxury sales, interior trends, and design consultation.
• Exclusive employee discounts.
• A brand that sells itself and a team that celebrates success.

• Polished, persuasive, and ambitious.
• Passionate about modern aesthetics and premium materials.
• Obsessed with detail, service, and delivering the wow factor.
• Experienced in sales or retail (luxury experience is a major plus).

• Drive sales and contribute to store sales goals by selling furniture, accessories, and services.
• Promote the Design program and assist the designer to achieve established sales goals.
• Consistently execute the La‑Z‑Boy selling process and strive to provide a favorable experience to all customers.
• Develop and utilize sales skills and principles including approach, rapport building, needs discovery, customized portfolio presentations, answering objections, closing, follow‑up, after‑sale service and continuing contact with all customers.
• Execute and champion the Design process following company guidelines.
• Provide support to design‑related functions in the store.
• Maintain strong product knowledge and provide excellent customer service.
• Use Podium to ensure customer satisfaction and future follow‑up.
• Support customer issues and provide appropriate solutions.
• Assist in training, coaching, and developing new peers on product knowledge and selling process.
• Assist with visual merchandising, catalog maintenance, and general store cleanliness.
• Accurately complete order information, collect deposits, and maintain customer records.
• Schedule deliveries and support the opening and closing of the store.

• High School Diploma or equivalent.
• Previous selling experience and ability to close a sale.
• Excellent communication, customer service, and organizational skills.
• Strong interpersonal skills to build rapport and positively influence.
• Persuasion and negotiation skills.
• Ability to manage time and multiple priorities.
• Ability to work as part of a team.
• Willingness to work evenings, weekends, and holidays as required.
• Initiative to meet assigned goals.
• Strong attention to detail.
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).

• Bachelor’s degree in Business or a related field.

• Ability to lift or carry up to 50 pounds.
• Ability to stand for long periods of time.
• Use of repetitive hand motions, hearing, and listening.
• Regular sitting, walking, bending, and stooping.
• Indoor environmental conditions.
• Ability to pass background and drug screen.

• Base pay $13.50 per hour (varies by store location).
• Commission: 3% on La‑Z‑Boy Design sales; 2% on other sales.
• Quarterly bonus up to $1,500 based on meeting sales goals.
• Paid time off: 9–11 paid holidays, two weeks’ prorated vacation for new hires.
• Medical, vision, dental, and basic life insurance.
• 401(k) retirement plan with up to 6% company match.