Security Field Supervisor – Mobile Patrol

Security Field Supervisor
- Mobile Patrol

Location: Field-Based
- Greater Boston, Merrimack Valley, Metro West & Worcester
Job Type: Full-Time
Compensation: $30.00/hour
Schedule: Flexible Evening/Overnight Schedule | Weekends & Holidays as Needed
Company Vehicle: Provided while conducting patrol duties

Signal of New England is seeking a dependable, experienced, and highly motivated Security Field Supervisor to help lead our Mobile Patrol operation throughout Massachusetts.

This is a field-based position and does not require daily reporting to our Natick office. We currently operate four primary mobile patrol routes serving:

• Boston / Greater Boston
• Merrimack Valley / Lawrence
• Metro West / Framingham
• Worcester / Central Massachusetts

Candidates may live near any of these service areas. This is one regional position being advertised in multiple locations.

This is a working supervisor position that combines hands-on vehicle patrol responsibilities with field supervision and operational management. You will personally conduct vehicle patrol shifts while also supervising patrol officers, reviewing reports and run sheets, coordinating scheduling and coverage, monitoring our patrol vehicles, and helping ensure the entire Mobile Patrol operation runs smoothly.

Unlike a traditional management position, this role offers significant flexibility in structuring your weekly schedule.

Our Mobile Patrol operation primarily takes place during evening and overnight hours. The successful candidate will generally have the ability to organize their own schedule based on patrol coverage, field inspections, officer supervision, and the needs of the operation.

This is not a traditional Monday - Friday, 9-5 position. Nights and weekends will be a regular part of the role, and occasional holidays, emergency coverage, or call-outs may be necessary.

We’re looking for someone who values that flexibility while also understanding the responsibility that comes with being a leader in a 24/7 operation.

Mobile Vehicle Patrols: Personally conduct scheduled vehicle patrol shifts using a company patrol vehicle, including routine and random inspections of contracted client properties.

Field Supervision: Conduct announced and unannounced visits to our patrol routes and client sites to support and supervise officers, verify compliance with post orders, and maintain our standards for professionalism, uniform appearance, alertness, and customer service.

Patrol Operations: Help oversee the day-to-day operation of our four Mobile Patrol routes and ensure patrols are being completed accurately, consistently, and on time.

Run Sheets & Reporting: Review patrol run sheets, activity reports, incident reports, photographs, timestamps, and other documentation to ensure officers are completing their responsibilities and clients are receiving the services they expect.

Officer Management: Coach, support, train, and hold patrol officers accountable while helping create a positive and professional working environment.

Scheduling & Coverage: Manage and coordinate Mobile Patrol scheduling and work with our Operations team to address call-outs, open shifts, schedule changes, and other coverage needs.

Alarm & Emergency Response: Respond to alarms, disturbances, client requests, and other security-related situations and coordinate with law enforcement or emergency services when appropriate.

Vehicle & Fleet Oversight: Monitor the condition of patrol vehicles, coordinate preventative maintenance and repairs, identify vehicle issues, and help ensure our fleet remains safe, clean, reliable, and operational.

Operational Coordination: Work closely with our Operations team to ensure patrol…