Library Assistant I

The Library Assistant I is responsible for supporting the Sevier County Library System by assisting with the daily operations and public services of the library across multiple locations. Primary responsibilities include checking library materials in and out, re-shelving books, assisting with overdue notices, registering new patrons, and processing incoming and outgoing materials. The position also involves answering reference questions, providing readers advise, supporting computer and technology use, assisting with children's programming, and leading teen activities.

Job performance for this position will be evaluated by the Director of Library Services based on the accuracy and efficiency of assigned duties, level of support for library operations and programming, quality of patron services, and ability to maintain effective working relationships with staff, volunteers, and the public. Job activities are also subject to annual audits.

• Checks library materials in and out, renews items, and processes holds and overdue notices in accordance with established policies and procedures.
• Re-shelves books, audio-visual materials, and other items while ensuring proper organization and shelving accuracy throughout the library.
• Registers new patrons for library cards and updates existing records to maintain accurate patron information.
• Answers incoming phone calls, provides basic information, relays messages, and makes calls regarding holds, overdue items, and program reminders.
• Assists library patrons by answering directional and general informational questions in person and by phone.
• Collects fines and fees for overdue materials, printing, copying, and fundraising items while providing clear explanations to patrons.
• Completes daily paperwork including circulation activity logs, financial reports, and documentation for funds received.
• Files circulation-related paperwork in designated locations to ensure proper records management.
• Cleans and repairs DVDs and CDs as needed to maintain material quality and usability.
• Assists with after-school snack service and supervises youth behavior in accordance with the library's Code of Conduct.
• Provides reader's advisory and assists patrons with catalog searches and locating materials within the library.
• Assists patrons with basic technology use including public computers, printing, scanning, faxing, and wireless access.
• Provides one-on-one guidance for patrons using digital library services and check-out technology such as tablets and Wi-Fi hotspots.
• Assists with planning, preparation, and support for programs and events for children, teens, and adults as assigned.
• Creates and updates bulletin boards, displays, and educational flyers on library topics and services.
• Catalogs magazines and performs other basic cataloging tasks as directed.
• Supports passive programming efforts and promotes library events and services to patrons.
• Delivers interoffice materials, books, and supplies between the main library and branch locations as needed.
• Participates in regular staff meetings, professional development activities, and program planning sessions.
• Communicates effectively and respectfully with patrons of diverse backgrounds and abilities to ensure positive library experiences.
• Provides backup support at other library service desks or departments when necessary to ensure uninterrupted service.
• Reports facility or maintenance issues to the Library Director or designated staff when custodial personnel are unavailable.
• Performs other incidental and related duties as required and assigned.

• High school diploma or general education degree (GED) or an equivalent combination of education and experience
• Possession of or ability to obtain a valid Tennessee driver's license and to be insured at standard vehicle liability rates.
• Ability to pass a physical and drug screen administered through a licensed physician.
• Ability to work evenings and weekends as scheduled and travel between library locations as needed.

• Minimum of one (1) year of experience working in a public library or similar public service environment.

This position has no supervisory responsibilities.

• Working knowledge of Sevier County Library System policies and procedures, including circulation processes and services.
• Ability to make timely and appropriate decisions within established policies and procedures, using sound judgment and discretion.
• Demonstrated ability to accurately perform basic accounting/bookkeeping transactions in a consistent and organized manner.
• Strong organizational and time management skills with the ability to prioritize tasks, meet deadlines, and complete assignments efficiently.
• Ability to remain informed about developments and best practices in library services and apply them effectively on the job.
• Ability to interact courteously and effectively with library patrons of all ages, co-workers, supervisors, local officials, and the general public.
• Proficiency in performing general…