Business Operations Coordinator, Lodge

We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

We Put the World on Vacation At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our vacation ownership brands, Club Wyndham, Worldmark, Margaritaville Vacation Club, and Shell Vacations Club, include more than 245 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

As a Business Operations Coordinator for Wyndham Destinations this person will be responsible for delivering quality support for our Sales and Marketing processes. This person provides exceptional customer service to all guests and business partners, ensures that operational processes and procedures are met, protects data integrity throughout our systems, and partners with their team and leadership to implement changes or new initiatives.

As part of the Business Operations team, this individual helps support the steps to put the world on vacation and make memories of a lifetime!

You will be responsible to:

Provide exceptional customer service to our guests, business partners, and team Identify ways in which to improve our customer service or processes

Collect and/or validate data when interacting with our guests to ensure they receive the best experience with us Manage and protect company assets through all interactions

Understand and implement operational procedures that govern our business

Support new initiatives and help teams that are impacted by these changes

Maintain daily, weekly, monthly, or quarterly reporting needs

Successfully leverage your resources (your team, leadership, procedural guides, etc.) to provide quick support to questions as they arise

You will partner with:

Sales and Marketing teams

Human Resources Resort Operations leadership

Examples of projects you will work on:

Validating data and reporting or answering questions from onsite business partners

Supporting the integration of new processes and procedures

Requirements:

Proficient in Microsoft Suite Have availability to support the business throughout weekends and holidays

Experience delivering outstanding customer service, with excitement!

In

Summary:

You should be an individual that enjoys working in a fast-paced environment, interacting with guests and business partners, and being part of a highly engaged team. You should be a communicative, reliable, organized person who is not afraid of learning new processes and embraces change.

How You'll Be Rewarded We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:

Medical Dental Vision Spending  accounts

Life and accident coverage

Disability

Voluntary income protection benefits

Wellness program

Employee Assistance Program Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
Legal and identify theft

Where Memories Start with You Hospitality is at the heart…