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Loan Documentation Specialist

Job in Sevierville, Sevier County, Tennessee, 37876, USA
Listing for: SmartBank
Per diem position
Listed on 2026-02-16
Job specializations:
  • Finance & Banking
    Loan Servicing, Banking & Finance, Banking Operations
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Overview

Looking to join a Great Place to Work Employer and become a valued member of our growing team? At Smart Bank, we're not just offering a job; we're inviting you to be a part of a culture built on excellence.

Major Duties And Responsibilities
  • Upholds Smart Bank Core Values and Core Purpose.
  • Adheres to and embraces the Smart Bank Way by Acting Smart, Looking Smart and Being Smart.
Document Preparation & Review
  • Reviews loan approval package for special covenants, terms, and other information necessary to prepare loan documentation.
  • Corresponds with Lender/Loan Administrator to obtain necessary information for document preparation.
  • Review Lender’s Title Insurance commitment/search/updates and mortgage related documentation.
  • Review flood determination and verify flood coverage approval from Compliance is obtained prior to closing.
  • Responsible for entering loan data and preparing all loan documents required for closing and reviewing for accuracy.
  • Responsible for preparing security documents such as Deed of Trust/Mortgage, Security Agreement, Assignments, UCC Financing Statements, etc.
  • Inputs geo-code, purpose, collateral, and call codes to loan document preparation program.
  • Prepare Loan documentation in accordance with the Loan Doc Prep Procedures.
Performance Standards & Delivery
  • Required to be familiar with HMDA reporting requirements, identifying loans as such in loan software, and input to loan document preparation program.
  • Loan Production KPI is approximately 45-50 loans per month (based on monthly loan totals).
  • Maintain draft doc SLA as follows:
    Consumer Unsecured and Cash Secured – 24 business hours;
    Consumer Non-RE all others – 48 business hours; HELOCs and all Commercial – 48 business hours.
  • Reported error KPI is 15 or fewer per month (10%).
  • Responsible for reviewing fees and disbursements for accuracy.
  • Responsible for sending draft documents via nCino to LA and RM prior to QC and document finalization.
  • Responsible for delivering loan documents to Lender/Loan Administrator via Pro Sign after draft documents have been reviewed and approved.
Compliance & Other Duties
  • Complies with all applicable federal, state, and local banking and industry related laws and regulations including but not limited to the Bank Secrecy Act.
  • Carries out such other duties as may be requested or assigned.
Position Requirements And Qualifications

Education and Experience
  • High School Diploma or equivalent.
  • 5 years of banking and customer service experience required.
  • 3 years of related loan processing experience required.
Training Requirements (licenses, Programs, Or Certificates)

None

Knowledge, Skills, And Abilities
  • Excellent customer service skills.
  • Must be capable of handling confidential information in a trustworthy manner.
  • Profic level of computer competency including Microsoft Windows (Word, Excel, Outlook), and typing.
  • Strong written and oral communication skills.
  • Must possess the ability to handle multiple tasks simultaneously, with frequent interruptions.
  • Detail oriented and ability to function in a team environment.
  • Self-starter.
  • Must be able to prioritize and organize daily workflow.
  • Maintains a competent level of expertise and knowledge of the requirements of various lending laws, and rules.
  • Demonstrates the ability to maintain a positive attitude.
  • High level of integrity.
  • Able to maintain regular and predictable attendance.
  • Willing to accept new ideas and methods and be agreeable to change.
Work Conditions
  • Able to routinely stand, sit, bend and stoop.
  • Frequently and regularly required movements using wrists, hands, and/or fingers.
  • Average, ordinary, visual acuity necessary to prepare and inspect documents or products and operate machinery.
  • Ability to hear average or normal conversations and receive ordinary information.
  • May be required to travel to training sessions or meetings.
Smart Bank Associate Benefits

Smart Bank can offer you a comprehensive benefits package, including:

  • Medical, dental, vision, life, and disability insurance.
  • A 401(k) plan with an employer match of up to 4%.
  • Generous paid time off (PTO), including a minimum of 3 weeks.
  • Smart Flex Days.
  • Up to 11 Paid Company Holidays.
  • Mental health benefits, include 8 free sessions with a coach or certified professional.
  • Paid community involvement opportunities.
  • Company-provided apparel at no cost.
  • Learning and development opportunities, including professional and career development and tuition reimbursement

Are you ready to be a part of the Smart Bank team and experience all these incredible benefits? We look forward to welcoming you to our exceptional team!

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