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Loan Documentation Specialist
Job in
Sevierville, Sevier County, Tennessee, 37876, USA
Listed on 2026-02-06
Listing for:
SmartBank
Per diem
position Listed on 2026-02-06
Job specializations:
-
Finance & Banking
Loan Servicing, Banking Operations, Banking & Finance
Job Description & How to Apply Below
Overview
Looking to join a Great Place to Work Employer and become a valued member of our growing team? At Smart Bank, we're not just offering a job; we're inviting you to be a part of a culture built on excellence.
Major Duties And Responsibilities- Upholds Smart Bank Core Values and Core Purpose.
- Adheres to and embraces the Smart Bank Way by Acting Smart, Looking Smart and Being Smart.
- Reviews loan approval package for special covenants, terms, and other information necessary to prepare loan documentation.
- Corresponds with Lender/Loan Administrator to obtain necessary information for document preparation.
- Review Lender’s Title Insurance commitment/search/updates and mortgage related documentation.
- Review flood determination and verify flood coverage approval from Compliance is obtained prior to closing.
- Responsible for entering loan data and preparing all loan documents required for closing and reviewing for accuracy.
- Responsible for preparing security documents such as Deed of Trust/Mortgage, Security Agreement, Assignments, UCC Financing Statements, etc.
- Inputs geo-code, purpose, collateral, and call codes to loan document preparation program.
- Prepare Loan documentation in accordance with the Loan Doc Prep Procedures.
- Required to be familiar with HMDA reporting requirements, identifying loans as such in loan software, and input to loan document preparation program.
- Loan Production KPI is approximately 45-50 loans per month (based on monthly loan totals).
- Maintain draft doc SLA as follows:
Consumer Unsecured and Cash Secured – 24 business hours;
Consumer Non-RE all others – 48 business hours; HELOCs and all Commercial – 48 business hours. - Reported error KPI is 15 or fewer per month (10%).
- Responsible for reviewing fees and disbursements for accuracy.
- Responsible for sending draft documents via nCino to LA and RM prior to QC and document finalization.
- Responsible for delivering loan documents to Lender/Loan Administrator via Pro Sign after draft documents have been reviewed and approved.
- Complies with all applicable federal, state, and local banking and industry related laws and regulations including but not limited to the Bank Secrecy Act.
- Carries out such other duties as may be requested or assigned.
Education and Experience
- High School Diploma or equivalent.
- 5 years of banking and customer service experience required.
- 3 years of related loan processing experience required.
None
Knowledge, Skills, And Abilities- Excellent customer service skills.
- Must be capable of handling confidential information in a trustworthy manner.
- Profic level of computer competency including Microsoft Windows (Word, Excel, Outlook), and typing.
- Strong written and oral communication skills.
- Must possess the ability to handle multiple tasks simultaneously, with frequent interruptions.
- Detail oriented and ability to function in a team environment.
- Self-starter.
- Must be able to prioritize and organize daily workflow.
- Maintains a competent level of expertise and knowledge of the requirements of various lending laws, and rules.
- Demonstrates the ability to maintain a positive attitude.
- High level of integrity.
- Able to maintain regular and predictable attendance.
- Willing to accept new ideas and methods and be agreeable to change.
- Able to routinely stand, sit, bend and stoop.
- Frequently and regularly required movements using wrists, hands, and/or fingers.
- Average, ordinary, visual acuity necessary to prepare and inspect documents or products and operate machinery.
- Ability to hear average or normal conversations and receive ordinary information.
- May be required to travel to training sessions or meetings.
Smart Bank can offer you a comprehensive benefits package, including:
- Medical, dental, vision, life, and disability insurance.
- A 401(k) plan with an employer match of up to 4%.
- Generous paid time off (PTO), including a minimum of 3 weeks.
- Smart Flex Days.
- Up to 11 Paid Company Holidays.
- Mental health benefits, include 8 free sessions with a coach or certified professional.
- Paid community involvement opportunities.
- Company-provided apparel at no cost.
- Learning and development opportunities, including professional and career development and tuition reimbursement
Are you ready to be a part of the Smart Bank team and experience all these incredible benefits? We look forward to welcoming you to our exceptional team!
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