Supervisor, Hospitality ​/ Hotel ​/ Catering, Food & Beverage

Welcome to Junction 35, Tennessee's First Distillery & Restaurant Combined! Here, you can indulge in some of the finest smoked meats and dishes in town while enjoying our award‑winning spirits crafted by our resident master distiller, Jake McGinnis. With a rich history rooted in the Great Smoky Mountains, we pay homage to the traditions of those who worked hard as loggers by day and bootleggers by night.

Junction 35 is the gathering place for our community, celebrating good food, great spirits, and providing a memorable experience for every visitor.

Kitchen & Bar is searching for an experienced and driven Shift Lead to oversee all aspects of daily operations. In this roleyou will act as a vital point of contact between staff and upper management, driving team performance and promoting a positive workplace culture. Your leadership and passion for hospitality will be key in maintaining our commitment to quality service and honoring our unique culinary heritage.

• Supervise daily operations to ensure adherence to company standards of service and quality.
• Manage and lead all front‑of‑house and back‑of‑the house staff, fostering a collaborative and engaging work environment maintaining high standards of service, quality, and cleanliness.
• Monitor inventory levels, manage supplier relationships, and assist with ordering supplies.
• Drive guest satisfaction by addressing any inquiries or concerns promptly and professionally, ensuring every patron has a memorable experience.
• Ensure compliance with health, safety, and sanitation regulations.
• Collaborate with upper management to establish goals and review budgets and analytics and suggest improvement.
• Monitor and supervise the timely arrival of scheduled employees, be aware of unforeseen challenges like scheduling conflicts and see to it the business is adequately staffed.

• High school diploma or equivalent; additional education in hospitality management is a plus.
• Previous experience in a supervisory role within the hospitality or retail industry.
• Strong leadership, communication, and interpersonal skills.
• Ability to work flexible hours, including evenings, weekends, and holidays as needed.
• Proficiency in basic computer applications and point‑of‑sale systems.
• Exceptional problem‑solving skills and the ability to manage multiple tasks in a fast‑paced environment.

• Competitive pay based on experience.
• Opportunities for growth within the company.
• Employee discounts on meals and our exclusive spirits.
• A fun and engaging work environment surrounded by passionate individuals.

Junction 35 is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Join us at Junction 35, where every meal is a reason to celebrate and every sip tells a story!