Customer Service​/Sales

Overview

Position:
Customer Service/Sales – The Home Depot. The role focuses on delivering fast, friendly service by actively assisting customers, assessing their needs, and providing product information to support selling projects. Associates greet, qualify, recommend, and close with customers in their department and may assist in adjacent departments. They are also responsible for maintaining in-stock conditions and ensuring the area is clean, shop-able, and safe.

Safety policies and training are followed, hazards are corrected or reported, and work is performed in cooperation with the Department Supervisor and other associates.

Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, and Tool Rental. The position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.

• Provide fast, friendly service by actively seeking out customers and assessing their needs.
• Learn about products using company tools and provide information to help customers buy a project.
• Greet, qualify, recommend, and close every customer in their department; assist in adjacent departments as needed.
• Maintain the in-stock condition of assigned areas; ensure areas are clean, shop-able, and safe.
• Follow all safety policies and standards; complete required safety training; correct hazards or report hazards to the Manager on Duty.
• Collaborate with the Department Supervisor and other department associates to ensure smooth operations.
• Adhere to store policies and process expectations related to customer service and sales activities.

Note:

The original description lists responsibilities but does not provide formal qualifications. Candidates should demonstrate customer service, sales, and team collaboration abilities as relevant to the role. Specific qualifications are not stated in the provided information.

For context, the content references multiple Home Depot job postings and does not form part of the core description for this role. The refined description focuses on the Home Depot Customer Service/Sales position only.