Retail Assistant Store Manager - Merrell

Retail Assistant Store Manager - Merrell

As an Assistant Manager you will resolve issues, identify innovative approaches, and support the Store Manager in overseeing overall store operations, driving sales, and leading a cohesive, high‑motivated team.

• Be a role model – motivate and engage your team to bring brand values to life, creating an inclusive and positive working atmosphere.
• Deliver outstanding service to all customers, demonstrating role‑model behaviours for the entire team.
• Assist in driving sales, commerciality, and maintenance of standards, including compliance with established policies and procedures.
• Communicate efficiently, both on the floor and behind the scenes, and develop relationships across the business, with customers and community partners.
• Partner with the Store Manager to generate innovative and engaging marketing ideas.
• Take ownership of stock management and execute visual merchandising guidelines, contributing to and delivering on store KPIs.
• Act as the product expert and trainer, educating your team and advising customers.
• Foster a supportive, productive, and inclusive environment that promotes teamwork and accountability.
• Support the store management team in all aspects of running the store, including opening and closing, cash handling, stock control, merchandising, and maintaining a clean and well‑presented store at all times.
• Create amazing customer experiences through authentic service that leaves a lasting impression.
• Maintain compliance with company policies, including health and safety regulations.

• Previous experience in a fast‑paced, customer‑facing environment.
• Experience in a customer‑facing role; leadership or supervisory experience preferred.
• Flexible and adaptable to thrive in a fast‑paced setting.
• Flexible schedule and availability to work mornings, evenings, weekends, and holidays.
• Passion for our brands and brand lifestyles.
• Self‑starter and ambitious – motivated to achieve and exceed store targets.
• Ability to work under pressure and manage multiple tasks simultaneously.

• Retail environment.

• Performing duties consistent with the Company’s AAP/EEO goals and policies.
• High School diploma or equivalent.

The above statements describe the general nature and level of work for this position and are not exhaustive.

Wolverine Worldwide, Inc. is committed to creating a company that is as diverse as our consumers. We value differences and aim to create equal opportunities for associates, customers, and suppliers regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other legally protected characteristic.