Keyholder (P​/T), Sevierville, TN

Southern Tide, LLC At Southern Tide, our mission is to share our love for the coastal lifestyle through premium products, experiences, and service.

We offer competitive benefits packages which may include generous vacation policy, health and wellness coverage, 401k with company match, discounted stock purchasing, options for education reimbursement, and amazing product discounts!

The Keyholder has responsibility for assisting with the daily operations of the Southern Tide retail store. This includes sales, serving the customer, and safeguarding the assets of the store. The Keyholder will understand the overall brand of Southern Tide including the lifestyle, the customer, the merchandise. Present and sell merchandise consistent with the brand by interacting and providing merchandise suggestions to the customers.

Provide suggestions to management for merchandising which may improve sales. Build a personal client book. Learn the point‑of‑sale software system and be able to troubleshoot in the absence of the Store Manager and Assistant Store Manager. Use the system effectively to perform routine register transactions, routine inventory receiving and transfers, and opening and closing of the registers and store. Learn, reference, and share current product knowledge with customers;

provide prompt recommendations and professional service to enhance their shopping experience (e.g. fit, fashion wardrobe advice and suggesting add‑ons). Actively participate in all store‑related meetings, working towards exceeding sales and service performance goals set by store management. Operate the store consistently with the prescribed company policies and procedures for the store. Provide ideas to grow and improve the business, which may include ideas for merchandising, staffing, floor displays, store fixturing, advertising, promotion, hours of operation or any other ideas which may improve and grow the business.

Safeguard the assets of the store. Maintain the integrity of the inventory. Prevent inventory shrink to the extent reasonable and appropriate. Assist in performing cycle counts and a year‑end comprehensive physical inventory. Open and close registers and the store in the absence of the manager or assistant manager.

• Assist with the daily operations of the Southern Tide retail store, including sales, serving the customer, and safeguarding the assets of the store.
• Understand the overall brand of Southern Tide, including the lifestyle, the customer, and the merchandise.
• Present and sell merchandise consistent with the brand by interacting and providing merchandise suggestions to the customers.
• Provide suggestions to management for merchandising that may improve sales.
• Build a personal client book.
• Learn the point‑of‑sale software system and be able to troubleshoot in the absence of the Store Manager and Assistant Store Manager.
• Use the system effectively to perform routine register transactions, routine inventory receiving and transfers, and opening and closing of the registers and store.
• Learn, reference, and share current product knowledge with customers; provide prompt recommendations and professional service to enhance their shopping experience (e.g. fit, fashion wardrobe advice and suggesting add‑ons).
• Actively participate in all store‑related meetings, working towards exceeding sales and service performance goals set by store management.
• Operate the store consistently with the prescribed company policies and procedures for the store.
• Provide ideas to grow and improve the business, which may include ideas for merchandising, staffing, floor displays, store fixturing, advertising, promotion, hours of operation or any other ideas which may improve and grow the business.
• Safeguard the assets of the store.
• Maintain the integrity of the inventory and prevent inventory shrink to the extent reasonable and appropriate.
• Assist in performing cycle counts and a year‑end comprehensive physical inventory.
• Open and close registers and the store in the absence of the manager or assistant manager.

• Strong attention to detail with proficient communication skills (oral and…