Retail Sales Specialist

Join NIKE as a Retail Sales Specialist and bring inspiration and innovation to every athlete who walks into our store. In this customer-facing role, you'll deliver premium service, leveraging deep product knowledge to recommend the right footwear, apparel, and accessories. You'll support visual merchandising, keep the floor organized, and help drive sales goals. Working in Nike's energetic, inclusive culture, you'll collaborate with teammates, promote Nike digital and membership experiences, and grow your skills in a fast-paced, sport-inspired retail environment.

Responsibilities

• Deliver exceptional in-store service, greeting customers and understanding their needs
• Recommend Nike footwear, apparel, and accessories to drive sales and loyalty
• Maintain product knowledge on latest innovations, technologies, and collections
• Support visual merchandising, ensuring product displays are brand-right and engaging
• Process transactions accurately and efficiently using POS systems
• Monitor inventory, restock shelves, and support back-of-house operations
• Educate customers on Nike digital platforms and membership benefits
• Collaborate with teammates to meet individual and store sales goals
• Uphold Nike brand standards for cleanliness, presentation, and customer experience
• Actively embody Nike's culture of sport, inclusivity, and innovation

Required Skills

• Retail sales
• Customer service
• Point-of-sale (POS) systems
• Cash handling
• Product knowledge - athletic footwear and apparel
• Visual merchandising
• Inventory management and stock replenishment
• Digital literacy and mobile applications
• Loss prevention awareness
• Communication and teamwork