Temporary Sales Support Associate

Coach is a global fashion house founded 1941 in New York. Inspired by Creative Director Stuart Vevers and an inclusive spirit, we make beautiful, lasting products.

The Sales Support Associate role is critical to store efficiency and customer experience. The associate supports the flow of product from receipt to sale, maintains the sales floor, and delivers brand‑messaging in every interaction.

• Welcome clients with warmth and professionalism and anticipate their needs.
• Serve as a brand ambassador internally and in the local market, supporting social media engagement.
• Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
• Suggest add‑on products, promote gift cards, and capture customer information where permitted.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish the sales floor, and execute visual merchandising updates.
• Support sales‑floor activities, respond to customer requests confidently, and partner with team or management as needed.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

• 1+ years of previous retail experience (cashier, stock, sales, etc.), preferably in a luxury retail environment.
• Knowledge of current fashion trends and the competitive marketplace.
• Experience with cash register systems, basic computer skills (iPad/laptop, Mobile POS, Internet) and walkie‑talkie; read price and product release sheets.
• Strong attention to detail and organizational skills.
• Ability to multitask in a fast‑paced environment.
• Excellent communication and customer service skills.
• Strong English language proficiency (for EU).
• Ability to lift at least 25 lbs regularly (up to 50 lbs occasionally) and to climb, bend, kneel, and maneuver the sales floor and stockroom.
• Schedule:
  
  Ability to work a flexible schedule to meet business needs—including nights, weekends, peak busy season, and high‑traffic retail days (including but not limited to public holidays).

$15.00 – $21.75

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k)
• Paid paternity and maternity leave
• Commuter benefits
• Disability insurance
• Tuition assistance

Coach is an equal‑opportunity and affirmative‑action employer. All employment decisions are based on qualifications and are made without regard to age, sex, sexual orientation, gender identity, race, color, creed, religion, ethnicity, national origin, citizenship, disability, marital status, military status, pregnancy or any other legally protected basis.

Tapestry, Inc. will provide reasonable accommodation for disabilities or religious beliefs. If you require accommodation to complete the application process, please contact Tapestry People Services at or e