Banking Associate Seymour, CT
Listed on 2026-07-18
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Finance & Banking
Bank Customer Service -
Customer Service/HelpDesk
Bank Customer Service
Overview
Banking Associate at TD Bank located in Seymour, Connecticut. This position works 30 hours per week and is compensated at an hourly rate of $22.00–$27.75 USD. TD Bank is focused on fair and equitable compensation and allows employees to progress through the salary range as they grow within the role.
Responsibilities- Process daily banking transactions, including deposits, withdrawals, check clearing, and Regulation E compliance.
- Open, close, and manage personal deposit accounts and handle debit card, credit card, and mobile/online banking issues.
- Provide consultative financial advice and educational support on TD products and services.
- Identify opportunities to promote banking products, provide referrals to specialists, and ensure a positive customer experience.
- Generate and manage self‑generated leads, campaign leads, and customer outreach through outbound calls and SMS.
- Schedule, prioritize, and perform work while maintaining accurate records of transactions and compliance requirements.
- Represent the bank’s customer‑service strategy in the lobby, orchestrate walk‑in traffic, and resolve customer inquiries.
- Complete all required job‑specific, compliance‑related training and adhere to internal and external audit and regulatory requirements.
- High school diploma or GED.
- At least one year of customer‑facing experience (volunteer, education, military, or other experience counts).
- Strong customer‑service skills and the ability to work during scheduled operating hours, including evenings, weekends, and holidays.
- Teller experience preferred; willingness to complete teller and platform training upon hire.
- Excellent organizational, communication, problem‑solving, and time‑management abilities.
- Proficient in Microsoft Office.
- Notary license preferred.
- Ability to work independently, meet deadlines, and exercise sound judgment in decision making.
- Occasional domestic travel; no international travel.
- Perform sedentary work most of the day with periods of standing, walking, and light lifting (under 25 lbs.).
- Frequent repetitive tasks such as answering phone calls, operating office equipment, and responding to customer inquiries.
The position is paid between $22.00 and $27.75 per hour. TD Bank offers a Total Rewards package that includes base salary, variable incentive awards, health and well‑being benefits, savings and retirement programs, paid time off (including Vacation, Flex, and Holiday PTO), banking benefits and discounts, career development resources, and recognition programs.
Equal Opportunity & AccommodationsTD Bank is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran, or any other characteristic protected under applicable law. Applicants requiring accommodations to complete the application process should contact TD Bank US Workplace Accommodations Program at
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