Operations Manager – Electronics Manufacturing Services; EMS​/PCBA)

Operations Manager – Electronics Manufacturing Services (EMS / PCBA)

Location: Seymour, CT

Position Type: Full-Time

Department: Manufacturing Operations & Supply Chain

Reporting Line: Vice President of Operations

Career Trajectory: Clear succession path to Director of Operations

The Operations Manager – Electronics Manufacturing Services (EMS / PCBA) directs the daily execution of plant manufacturing and warehouse operations within a high-mix, low-to-medium volume contract electronics manufacturing environment. Reporting directly to the Vice President of Operations, this leader owns operational performance across Safety, Quality, Delivery, Cost, and People (SQDCP) through rigorous production control, shop‑floor discipline, and workforce development.

Working in close alignment with Production Supervisors, Manufacturing Engineering, Supply Chain, and Quality Assurance, the Operations Manager drives schedule adherence, maximizes surface‑mount technology (SMT) line utilization, and champions Lean manufacturing methodologies. This role serves as a crucial operational anchor with a clear, defined growth trajectory toward an executive Director-level role.

Supervise, mentor, and evaluate production supervisors, line leads, and frontline operational personnel across PCBA manufacturing and materials handling.

Establish and drive performance benchmarks tied to SQDCP metrics across all operating shifts.

Facilitate proactive workforce development through structured technical training, cross‑training matrices, coaching, and regular performance evaluations.

Lead daily operational stand‑ups and tiered gemba meetings to address line bottlenecks, clear material constraints, and resolve production blockers.

Foster a plant‑wide culture of safety, mutual accountability, operational ownership, and continuous waste reduction.

Direct workforce capacity planning and labor balancing to match staffing levels with dynamic build schedules and throughput targets.

Ensure consistent enforcement of operational policies, standard operating procedures (SOPs), and workplace safety regulations.

Coordinate daily manufacturing schedules across SMT lines, PTH/through‑hole assembly, selective/wave soldering, mechanical box build, and functional testing to guarantee on‑time delivery (OTD).

Maximize Overall Equipment Effectiveness (OEE) and SMT line utilization through rapid changeover techniques (SMED), feeder setup optimization, and coordinated preventative maintenance windows.

Partner with Master Scheduling and Planning to optimize build sequences using ERP and shop‑floor management tools (e.g., Job Pack).

Implement and sustain Lean manufacturing practices, including 5S workplace organization, visual management controls, Kanban replenishment, and root‑cause problem solving (A3/8D).

Manage direct and indirect labor efficiency through standard work instructions, line balancing, and cycle‑time reduction initiatives.

Maintain operational transparency via real‑time production dashboards, line boards, and performance KPIs.

Collaborate with Manufacturing Engineering to support seamless New Product Introductions (NPI), DFM enhancements, and process validations.

Coordinate with Purchasing, Sourcing, and Warehouse teams to maintain inventory accuracy, resolve component shortages, and ensure timely line‑side staging.

Ensure operational alignment with stringent regulatory and quality frameworks, including ISO 9001, ISO 13485 (Medical), AS9100 (Aerospace/Defense), and ITAR compliance standards.

Champion environmental, health, and safety (EHS) policies to sustain a zero‑incident work environment.