Fleet Development Facilitator- RTC Seymour

Position Summary

Demonstrates up‑to‑date expertise and applies this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices; supporting and aligning efforts to meet customer and business needs; and building commitment for perspectives and rationales. Engages in content teach‑backs and the co‑facilitation of training content for Driver Trainees with senior leaders.

Provides feedback to participants in the Driver Trainee program, Fleet Development leadership, and Regional Training Center team members. Provides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes, and new responsibilities.

Conducts facilitation audits on all Fleet Development roles. Conducts One Best Way consistency tours in Regional Training Centers with leadership to provide risk assessments. Ensures One Best Way compliance in Regional Training Centers. Ensures alignment with Fleet Development class content. Models compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by incorporating these into the development and implementation of business plans;

using the Open Door Policy; and demonstrating and assisting others with how to apply these in executing business processes and practices. Participates in Fleet Development content development and reviews to provide feedback and suggestions to the Learning Content Development team. Conducts assessment reviews in partnership with the Learning Content Development team to validate the accuracy of Fleet Development content. Supports the adoption of structural and change initiatives by engaging with associates within Regional Training Centers and catchment.

Educates Driver Trainees on change initiatives through classroom training and virtual classroom facilitation. Supports Regional Training Centers outside of class delivery times by assisting in the execution of Regional Training Center processes and executing "tour to teach." Conducts training classes in accordance with block schedules by executing activities as designed. Monitors virtual reality training utilization and end‑of‑day activities across multiple Fleet Development locations, including virtually.

Stays informed on changes in One Best Way processes by working with associates and leaders within Regional Training Centers. Delivers training to Regional Training Center associates by leveraging different modalities (for example, Academy Connect, Virtual Reality, future (technology). Implements and supports training for specialty and change initiatives. Engages with Fleet Development Trainers throughout assigned areas by providing additional training and following up on Fleet Development Trainer task completion.

Provides supervision and development opportunities for associates by hiring, training, and mentoring. Assigns duties, provides recognition, and ensures a belonging mindset in the workplace.

• Train The Trainer, Virtual Classroom, Leadership
• Respect the Individual:
  Demonstrates and encourages respect for others; drives a positive associate and customer/member experience for all; embraces differences in people, cultures, ideas, and experiences; supports workplaces where associates feel seen and connected through a culture of belonging, so all associates thrive and perform; contributes to an environment allowing everyone to bring their best selves to work.
• Respect the Individual:
  Demonstrates engagement and commitment to the team, developing others through feedback, coaching, mentoring, and developmental opportunities; and recognizes others’ contributions and accomplishments.
• Respect the Individual:
  Builds strong and trusting relationships with team members and business partners; works collaboratively to achieve objectives; communicates with…