Health Center Lead III - Seymour

Marathon Health is a leading provider of advanced primary care in the U.S., serving 2.5 million eligible patients through approximately 630 employer and union-sponsored clients. Our comprehensive services include advanced primary care, mental health, occupational health, musculoskeletal, and pharmacy services, delivered through our 680+ health centers across 41 states. We also offer virtual primary care and mental health services accessible in all 50 states.

Transforming healthcare delivery with a patient-first approach, we prioritize convenient access to both in-person and virtual care, resulting in improved health outcomes and significant cost savings. Committed to inclusivity and collaboration, we foster a positive work environment and recruit exceptional talent to ensure expertise and compassion in healthcare delivery. Marathon has been recognized as a five-time Modern Healthcare Best Places to Work in Healthcare winner and a six-time Best in KLAS award winner for employer-sponsored healthcare services.

The Health Center Lead III will lead the delivery of high-quality, patient-centered primary care services while managing the daily operations of a Health Center. This dual-function role blends clinical insight with operational oversight to ensure seamless care delivery and strong functioning Health Centers.

This role will oversee day-to-day operations of assigned health centers, including workflows, staffing, scheduling, and compliance. It will also collaborate with internal stakeholders such as the Director of Operations, Market Medical Director, and others to strategically align care delivery with organizational goals and have a deep involvement in clinical operations, patient experience and team support. As a senior-level Health Center Lead, this role will serve as a peer coach and lead special projects.

This position requires a consistent on-site presence to support staff, monitor operations, and ensure delivery of high-quality care.

Clinical Care – 25%

• Provide primary and preventive care to an eligible patient population, including comprehensive evaluations and care planning.
• Manage chronic conditions through ongoing, collaborative care.
• Ensure a positive patient experience reflected in satisfaction metrics (e.g., NPS scores).

Health Center Operations – 75%

• Oversee daily operations of the clinic, including patient flow, scheduling, inventory, and regulatory compliance.
• Oversee health center operations and scheduling, including patient flow, scheduling, and coordination with internal support teams to address IT, technical, facility, or supply issues.
• Lead quality reviews and maintain alignment with applicable standards and certifications.
• Oversee teammate scheduling and coverage to ensure adequate staffing for PTO and leave requests.
• Support health center go-live readiness by being on-site during opening, directing clinical support staff, ensuring completion of clinical operations such as QC testing, documentation, and staff competencies, and collaborating with PMO and internal teams to resolve setup needs and deliver a seamless first day of patient care.
• Ensure huddles are done on a daily basis.

People Leadership and Team Culture

• Turnover, Standout adoption, Pulse survey completion
• Teammate Payroll:
  Approve timesheets, approve PTO
• Teammate Engagement:
  Build a positive, high-performing culture aligned with Marathon Health’s values by utilizing Stand Out, EP, and recognition and coaching tools to support teammate engagement and development.
• Teammate Relations:
  Support a positive, respectful, and productive work environment by addressing teammate concerns, resolving conflicts, ensuring fair treatment, and promoting strong communication between teammates and leaders.
• Teammate Onboarding/Recruiting:
  Lead the recruitment and selection of teammates in partnership with operations leadership. Position requisitions, onboard, train and support new teammates to set up for success.
• Communication:
  Serve as the primary point of communication for distribution of information to clinical support staff. Coordinate daily communication of meetings and ensure all teammates…