Grocery Clerk

Join to apply for the Grocery Clerk role at Kroger.

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

• Help customers discover new items or products they inquire about.
• Inform customers of food specials and recommend grocery items to ensure they get what they want and need.
• Check product quality to ensure freshness, review "sell by" dates, and take appropriate action.
• Provide customers with ordered fresh and non-perishable grocery products.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Stay current with present, future, seasonal, and special ads.
• Adhere to all food safety regulations and guidelines.
• Maintain proper temperatures in cases and coolers, and keep temperature logs.
• Gain knowledge of products sold within the department to respond to questions and make suggestions.
• Create a welcoming environment for customers by answering questions and providing assistance.
• Reinforce safety programs by complying with safety procedures and reporting unsafe conditions.
• Perform preventive maintenance by inspecting equipment and notifying management of repairs needed.
• Notify management of customer or employee accidents.
• Work cooperatively in high-paced and stressful environments.
• Manage conflict in a reasonable, nonconfrontational manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when necessary to resolve issues.
• Support and assist customers, including minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodation.

Qualifications

• Customer Service skills
• Effective communication skills
• Knowledge of basic math (counting, addition, subtraction)

Desired Previous Job Experience

• Customer Service skills
• Retail experience

About Us

Based in Indiana, Jay C merged with The Kroger Company in 1999. We serve Jay C customers in 22 stores throughout the state. As part of the Kroger family, we pride ourselves on diverse teams passionate about food and people, with a purpose to "Feed the Human Spirit." We innovate to create amazing experiences for customers, communities, and employees, with food at the heart of it all.

We value people and aim to provide the ingredients for success at work and in life. Whether seeking a part-time role or a new career, apply today to join our Jay C family!

What You’ll Receive From Us

• Comprehensive health benefits including medical, dental, vision, and prescriptions.
• Flexible scheduling with paid time off, including holidays and sick leave.
• Emotional and financial support through counseling and financial tools.
• Associate discounts on various purchases.
• Up to $21,000 in tuition reimbursement over your career.
• Opportunities for growth with training programs and diverse career paths.

For more info about benefits, visit our Benefits Page.