Dispatcher Bulk Fertilizer & Warehouse - Shafter, Ca.

Overview

A Dispatcher III coordinates product shipments and transfers between branches and distribution centers as well as assisting in all aspects of customer service including product selection, order processing and inventory management.

• Take calls, process orders, and prepare shipments for pickup or delivery
• Coordinate transfers of products between branches and the main site
• Contact trucking companies to coordinate shipments and instruct drivers on the requirements of the loads
• Operate truck scale and complete weight tags, bills of lading, and hazardous materials shipping papers
• Answer telephone and computer inquiries about product orders
• Communicate directions and instructions, both verbally and in writing, to customers, vendors, other employees and the public
• Conduct physical inventory counts of products stored in warehouses and bulk storage areas
• Calculate total quantities of products by weight and/or volumetric measurements
• Perform receptionist duties as needed by responding to calls and visitors in a professional manner
• Process incoming and outgoing mail; order and maintain office supplies; and maintain computer and other hard and soft filing systems
• Work extended hours and flexible schedules during the busy season

• Ability to read, analyze, and interpret written procedures and reports in English
• Ability to respond to common inquiries or complaints from other employees, customers, regulatory agencies, suppliers, etc.
• Ability to apply mathematical concepts such as fractions, percentages, and ratios to practical applications
• Ability to define problems, collect data, establish facts, and draw valid conclusions
• Ability to sit at a desk or computer terminal to perform writing, keying/typing information
• High school graduate or equivalent

• Fluent in English, both verbal and written
• Solid communication skills on the telephone, two‑way radio, and in person
• Good computer skills including knowledge of Microsoft Office
• Solid mathematical skills
• Customer service orientation
• Strong organizational skills with ability to prioritize multiple assignments

The base compensation for this position ranges from $22.98 to $30.68 per hour. Wages may vary depending on skills and experience. This position is eligible for vacation, holidays, health, dental, vision, mental health, retirement plans, and other benefits.

We value diversity of people, cultures, opinions, and ideas, and are committed to creating an inclusive environment for all employees.