Dispatcher Bulk Fertilizer & Warehouse - Shafter, Ca.

Dispatcher III

Investing in you, join a 100-year-old, family-owned leader in Ag – and grow with us!

Wilbur-Ellis invests heavily in our employees by offering skill development and training, competitive compensation and benefits, and a tradition of promoting from within for a broad range of career opportunities. And we foster a supportive, people-first work environment.

A Dispatcher III coordinates product shipments and transfers between branches and distribution centers as well as assisting in all aspects of customer service including product selection, order processing and inventory management.

A sample of what you'll do in this role:

• Take calls, process orders, and prepare shipments for pickup or delivery
• Coordinate transfers of products between branches and the main site
• Contact trucking companies to coordinate shipments and instruct drivers on the requirements of the loads
• Operate truck scale and complete weight tags, bills of lading, and hazardous materials shipping papers
• Answer telephone and computer inquiries about product orders
• Communicate directions and instructions, both verbally and in writing, to customers, vendors, other employees and the public
• Conduct physical inventory counts of products stored in warehouses and bulk storage areas
• Calculate total quantities of products by weight and/or volumetric measurements
• Perform receptionist duties as needed by responding to calls and visitors in a professional manner
• Process incoming and outgoing mail, order and maintain office supplies, and maintain computer and other hard and soft filing systems
• Work extended hours and flexible schedules are a requirement during the busy season

What you bring to the role:

• Ability to read, analyze, and interpret written procedures and reports in English
• Ability to respond to common inquiries or complaints from other employees, customers, regulatory agencies, suppliers, etc.
• Ability to apply mathematical concepts such as fractions, percentages, and ratios to practical applications
• Ability to define problems, collect data, establish facts, and draw valid conclusions
• Ability to sit at a desk or computer terminal to perform writing, and keying/typing information
• High school graduate or equivalent

What makes you a great fit:

• You are fluent in English, both verbal and written
• You have solid communication skills on the telephone, two-way radio, and in person
• You have good computer skills including knowledge of Microsoft Office
• You have solid mathematical skills
• You have a customer service orientation
• You have strong organizational skills with the ability to prioritize multiple assignments

Compensation and benefits:

• The base compensation for this position ranges from $22.98 to $30.68 per hour. Please note that wages may vary depending on skills and experience.
• This position is eligible for vacation, holidays, health, dental, vision, mental health, retirement plans, and other benefits. Follow this link for more information regarding Wilbur-Ellis employee benefits:
• Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Our commitment to diversity & inclusion:

Diversity of people, cultures, opinions, and ideas makes us all stronger. From leadership commitment to employee buy-in, we know that creating an inclusive environment and providing opportunities for all employees to reach their full potential is a shared responsibility.

Wilbur-Ellis is a company you can be proud to call your employer

Wilbur-Ellis markets and distributes agricultural products, animal feed specialty chemicals, and food ingredients. A privately held and consistently profitable company, we employ more than 4,000 people throughout North America and Asia-Pacific.

Wilbur-Ellis is for and about people

Wilbur-Ellis has enjoyed over 100 years of success and growth, all thanks to our people. Our employees are both leaders and team players who thrive on creativity, entrepreneurial spirit, and a dedication to quality work, our customers, and each other.

Wilbur-Ellis invests in the industry's best workforce

Wilbur-Ellis invests heavily in our employees by offering skill development and training, competitive compensation and benefits, and a tradition of promoting from within for a broad range of career opportunities. And we foster a supportive, people-first work environment.