Crisis Services Administrative Assistant Job Shaker Heights area,Ohio USA,Administrative/Clerical

SALARY AND BENEFITS:

Salary range is $45,000 - $50,000 / year depending on relevant education and experience.

At Bellefaire, we prioritize our employees and their wellbeing. We provide competitive benefit options to our employees and their families, including domestic partners and pets.

Comprehensive health and Rx plans, including a zero-cost option.
Wellness program including free preventative care
Generous paid time off and holidays
100% paid parental leave for childbirth, adoption, and foster care, plus comprehensive fertility and IVF support
50% tuition reduction at Case Western Reserve University for the MSW program
403(b) retirement plan with an employer match
Pet insurance
Employer paid life insurance and long-term disability
Employee Assistance Program
Support for continuing education and credential renewal
Ancillary benefits including: dental, vision, voluntary life, short term disability, hospital indemnity, accident, critical illness
Flexible Spending Account for Health and Dependent Care

QUALIFICATIONS:

Education:

Minimum High School Diploma required.

Licensure:
None

Skills/

Competencies:

Core Expertise:
Possesses skill, knowledge and abilities to perform the essential duties of their role; keeps knowledge up to date.
Independent Judgment:
Ability to perform job responsibilities with a high degree of initiative and independent judgment.
Cultural

Competency:

Demonstrates awareness, sensitivity and skills in working professionally with diverse individuals, groups and communities who represent various cultural and personal background and characteristics.
Interpersonal Communication:
Communicates clearly using verbal, nonverbal, and written skills in a professional context; demonstrates clear understanding and use of professional language.
Professional & Ethical Conduct:
Adheres to professional values such as honesty, personal responsibility, and accountability;
Applies ethical concepts within scope of work and adheres to Agency policies and procedures.
Collaboration and Teamwork:
Functions effectively as a member of a professional team that includes employees, clients and family members.
Problem Solving & Decision Making:
Recognizes problems and responds appropriately; gathers information and sorts through it to identify and address root cause issues; makes timely decisions.

Experience:

2-3 years of office experience required.

AGENCY

SUMMARY:

Bellefaire JCB is among the nation’s largest, most experienced child service agencies providing a variety of behavioral health, substance abuse, education and prevention services. Through more than 25 programs, we help more than 30,000 youth and their families each year achieve resiliency, dignity and self-sufficiency.

JOB SUMMARY:

Under the direction of the Director of Community Crisis and Trauma and the Chief Clinical Officer, the Administrative Assistant is an integral part of the Continuous Quality Improvement process of BJCB. The Administrative Assistant works proactively within the Community Crisis and Trauma Department to ensure all department work is completed in a timely and efficient manner and discretion is exercised in handling written and verbal material that is confidential and personal in nature.

Further, the Administrative Assistant ensures that client information disseminated outside the Agency conforms to all appropriate internal and external rules and regulations.

ESSENTIAL DUTIES:

Check, and verify client insurance (i.e. Medicaid & Commercial Insurance) as needed.

Responsible for entering new clients into agency Electronic Health Record (EHR). Maintain client records in the Agency EHR, including, but not limited to, scanning, auditing, and updating client information.

Provide support to all designated programs/departments including, but not limited to, maintaining files, scanning, and answering the phone as required and needed, assisting with scheduling, and coordination of meetings.

Assist with ongoing maintenance of Agency platforms used within programs (i.e., Match force, , DMS).

Maintaining client and office supplies.

Assist providers with appointments including reminder phone calls, texts, emails, and scheduling.

Responsible for per diem billing as required by…