Senior Kronos Analyst

Description

Position Summary & Essential Duties:

The position is visible to the hospital’s business service lines and serves as a liaison between IT and those groups. This position also functions as a team member responsible for providing application(s) configuration support to enhance department’s operational efficiencies/ workflow needs.
Duties include:

• This position will support Kronos UKG PRO Workforce Management (Payroll Time & Attendance application).
• Manage communication and manipulation of data in SQL
• Supports/troubleshoots inbound/outbound interfaces as appropriate.
• Produces and maintains custom reports; maintains knowledge and experience with industry standard report writers such as Crystal Reports.
• Independently manage components of application upgrades, testing, troubleshooting, and support efforts.
• Collaborate with other scheduling applications and clinical analysts to ensure optimal system integrations.
• Troubleshoots application issues, without assistance, to resolution.
• Troubleshoots system hardware/time clocks, as needed.
• Utilizes and maintains appropriate change control procedures and standards.
• Leads escalation of issues with appropriate resources.
• Work problem tickets assigned by service desk.
• Performs other duties as assigned.

* This role may encounter Protected Health Information (PHI) as part of regular responsibilities. UH employees must abide by all requirements to safely and securely maintain PHI for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.