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RN-Transfer Referral Center

Job in Shaker Heights, Cuyahoga County, Ohio, USA

Listing for: University Hospitals Pain Management

Full Time position
Listed on 2026-07-10

Job specializations:

Nursing
Emergency Medicine, Healthcare Nursing

Salary/Wage Range or Industry Benchmark: 55000 - 75000 USD Yearly USD 55000.00 75000.00 YEAR

This position is not remote and will be located at the UH Management Services Center in Shaker Heights, OH.

Responsible for performing aspects of the Patient Flow Management process ensuring that transfers, patient placement and related activities occur in a timely, safe and accurate fashion. This includes providing clinical assessment for patients being placed through the Center for Patient Flow Management.

Responsibilities

Coordination of incoming patient transfer requests with receiving facility, physicians, and necessary transport resources

Demonstrates technical skills in care delivery that result in safe practice and positive care outcomes

Demonstrates clear communication and effective collaboration to optimize patient care and clinical operations

Displays leadership that influences optimal clinical and operational outcomes

Delivering exceptional customer service while facilitating communication across multiple disciplines

Possess and obtain working knowledge of external and inter-facility protocols and standards of practice

Work with all Center for Patient Flow Management (CPFM) staff in a team orientated, collaborative approach

Responsible for promoting a Best Place to Work Culture and positive and professional work environment

Radio communication and coordination with multiple agencies, including Air Medical programs and UH Critical Care Transport

Dispatch of UH Critical Care Transport ambulances

Other duties as assigned

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