Product Management Specialist - Bureau Solutions R&D

Join us at Entrust

Entrust shapes the future of identity-centric security solutions. We empower careers, foster collaboration, and build solutions that help keep the world moving safely.

Headquartered in Minnesota, Entrust is an industry leader in identity-centric security solutions, serving over 150 countries with cutting-edge, scalable technologies. Our secret weapon is our people—curiosity, dedication, and innovation drive our success and help us anticipate the future.

The Product Management Specialist will assist Product Managers with day-to-day activities and projects related to the lifecycle of their systems and products. Activities may include setting up products in the corporate ERP system for customer order placement, assisting the field with administrative and product questions, report generation, and other supportive tasks. Projects may involve marketing collateral development and deployment, and collaboration with other functional or regional teams on product launch items such as collateral development, website updates, and successful global launch execution.

Product Support Specialist – 90%

• Lead product readiness for internal operational and product development teams
• Set up products and pricing in various corporate systems (such as Oracle) and publish price pages to the field
• Assist product managers with day-to-day activities and projects related to the lifecycle of their products and systems
• Work with Central Issuance, marketing teams, and other functional colleagues to develop and deliver timely reports and information
• Assist in setting priorities for the Central Issuance team with Oracle subject-matter-expert
• Post and manage all marketing materials for the central issuance marketing team
• Assist with voice of customer activities and requirements gathering
• Assist with gathering central issuance product management deliverables

Continuous Improvement – 10%

• Identify and drive initiatives that make it easier for customers to do business with Entrust
• Continuously challenge Entrust’s customer interactions and explore opportunities for improvement

Basic Qualifications

• Bachelor’s degree in Business, Marketing, Engineering, or related field
• 2+ years of successful experience in a marketing support role; additional experience is a plus
• Technical proficiency with software products and development processes
• Must be able to lawfully work within the US and have unrestricted work authorization for US

Preferred Qualifications

• Familiarity with a manufacturing & product development environment
• Demonstrable experience managing large volumes of day-to-day activities
• Experience managing multiple projects
• Excellent communication, teamwork, and leadership skills
• Ability to self-manage day-to-day tasks and projects with proper direction
• Ability to prioritize tasks based on business impact
• Experience with Excel pivot tables and other analytical capabilities
• Experience with Oracle or a similar ERP system
• Ability to work on multi-functional teams to complete tasks
• Ability to thrive in a complex, fast-paced B2B marketing environment
• Prior Product Management support experience
• Excellent problem-solving skills

This role is hybrid
, requiring three days a week in-office at our HQ in Shakopee, MN as specified in the job description. Entrust maintains a distributed workforce.

Entrust offers a comprehensive compensation package including base pay, incentive plans, and benefits. See compensation and benefit details in the official posting.

For more information, visit  Follow us on Linked In, Facebook, Instagram, and You Tube. Entrust is an EOE/AA/Veteran/People with Disabilities employer. If you require an accommodation, contact

Recruiter
Grace Rusingiza