Sr Channel Program Specialist

* Collaborate with channel sales to manage the new partner inquiry process
* Ensure accurate setup of partner accounts and contacts in Salesforce including appropriate access to legal documents and partner engagement platforms
* Drive improvements to efficiencies in partner onboarding and partner experience
* Serve as liaison between Partner Program team and Compliance team for partner due diligence assessments and the digital tool used for that purpose.
* Guide channel sales and partners through due diligence requirements, agreement issuance and management during onboarding and expansion phases.
* Facilitate the migration of partners from legacy agreements to updated templates
* Contribute to the annual partner review process, including partner program tier review, partner promotions and demotions
* Drive the audit and update process for roles and contacts, including coordination with regional channel program managers, which enables effective training program governance, partner comms, and engagement with technology platforms
* Maintain program guides to reflect updates to program and changes in products and routes to market
* Drive select aspects of Partner Advisory Council planning and follow up
* Manage all aspects of the partner locator on
* Other responsibilities as assigned.
* BS/BA Degree in business management, marketing or equivalent
* 3-5 years Channel operations or sales operations related experience.  Digital Security or Issuance business experience a plus
* Communication and interpersonal skills:
Excellent communication, negotiation and relationship-building skills are crucial for this role
* High levels of organizational skills are necessary to manage multiple partner relationships and complex workflow.
* Proficient in MS Office applications such as Word, Excel, PowerPoint, and technical proficiency with other business platforms etc.
* Must be able to lawfully work within the US and have unrestricted work authorization for US
** Preferred*
* *
* Qualifications:

*** Familiarity with CRM systems (preferably Sales Force) and partner management platforms, along with a willingness to learn new tools
* Have “Can-do Attitude” and look for opportunities to streamline and implement new processes and procedures
* Excellent written and verbal communication skills in English – multi language skills an advantage

At Entrust, we don’t just offer jobs – we offer career journeys. Here is what you can expect when you join our team:

Flexibility:
Life is all about balance. Whether you’re remote, hybrid, or on-site, we offer flexible options that fit your lifestyle.
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