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Customer Support Specialist
Job in
Shakopee, Scott County, Minnesota, 55379, USA
Listed on 2026-09-20
Listing for:
Robert Half
Full Time
position Listed on 2026-09-20
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
Customer Service Representative
We are seeking a professional and customer-focused Customer Service Representative to support daily customer interactions and provide exceptional service. The ideal candidate will possess strong communication skills, a positive attitude, and the ability to effectively manage inquiries while delivering a high-quality customer experience.
Key Responsibilities- Respond to customer inquiries via phone, email, and other communication channels
- Provide accurate information regarding products, services, policies, and procedures
- Resolve customer concerns in a professional and timely manner
- Document customer interactions and maintain accurate records
- Process orders, requests, and account updates as needed
- Collaborate with internal departments to address customer needs and ensure timely follow-up
- Monitor and manage multiple tasks while maintaining attention to detail
- Maintain a high level of professionalism and customer satisfaction
- Support additional administrative and customer service functions as assigned
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