Applications Engineer

Responsibilities

• Drive all technical aspects of customer qualification engagements
• Replicate, analyze, and develop solutions with internal engineering teams to address customer issues
• Run tests in customer environment to validate drive/system compatibility
• Assist in post‑qualification customer technical issues
• Create and present technical information to internal teams
• Work with customer account team to solidify feedback into future product requirements
• Coordinate activities of other organizations to ensure customer deliverables meet expectations
• Leverage AI tools to improve productivity, quality, and decision‑making in daily work

• Demonstrated ability to work across multiple organizations to achieve deadlines and customer satisfaction
• High level of personal follow through on commitments
• Ability to work flexible hours to support worldwide customers, factories, and design centers
• Demonstrated effective written and oral communication skills that develop trust between Seagate and its customers
• Demonstrated passion for continuous improvement
• Demonstrated experience testing and resolving concurrent, complex highly technical issues
• Project management and tracking experience
• Engineering design experience
• Experience dealing with external customers or suppliers
• Programming experience
• Experience with SATA, SAS, and NVMe interfaces and bus analyzers
• Storage system level experience
• Knowledge of quality systems and methodologies
• Bachelor’s degree in engineering, data science/analytics, or related discipline or equivalent experience