Service Controls Engineer

## Service Controls Engineer Apply locations:
Shakopee, MNtime type:
Full time posted on:
Posted 2 Days Agojob requisition :
JR101013
** Cooling the Cloud. Protecting the Planet
** Nortek Data Center Cooling builds the systems that keep modern data centers running — from liquid cooling to large‐scale air solutions. Our work supports some of the world’s most demanding AI and hyperscale environments, and we solve those challenges with engineering depth and practical execution.

We keep things simple here. We communicate early, stay close to the details, and follow through. When issues come up, we address them directly, not with layers of process. Customers count on us because we do what we say and we keep projects moving.

Our culture is hands‐on and collaborative. People take ownership, move quickly, and help each other. If you like working with teammates who are straightforward and accountable, you’ll feel h the backing of Madison Air, we have the scale, stability, and manufacturing footprint to support complex, high‐growth programs.

* We offer a comprehensive compensation and benefits package. Our benefits package includes Health, Dental, Vision, Life, STD, LTD, FSA, HAS and 401(k) Plan with company contributions.

To apply , please visit our career site at
**** Nortek Data Center Cooling. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law.
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* Position Summary:

** As our Service Controls Engineer for the Data Center Cooling service team, you will diagnose, troubleshoot, and help resolve complex controls, automation, and software-related issues in mission critical HVAC and data center cooling environments. This role requires strong practical knowledge of electronic and digital control systems, building automation systems, communication protocols, controls networks, DDC controllers, PLCs, VFDs, sensors, instrumentation, and sequence of operation logic.

You will perform field troubleshooting and root cause analysis, test and validate software or logic changes, and provide clear technical guidance to customers, commissioning teams, engineering, manufacturing, sales representatives, and service leadership. The ideal candidate is customer-facing, hands-on, and comfortable working through ambiguous field issues while adding deeper controls and automation capability to complement the existing service team.
** Position Key Attributes:
*** Ability to personally live safely and hold themselves and other team members accountable by having their back in support of our Safety core value.
* Has integrity, works transparently, and is recognized for treating others with respect.
* Takes accountability to create and execute solutions that deliver desired results and can “own it” in a Performance Driven Culture.
* Works collaboratively as one team in a Teamwork culture.
* Enjoys embracing and igniting change as a catalyst for improvement.
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* Position Responsibilities:

*** Perform field troubleshooting and root cause analysis for controls, automation, and software-related issues on data center cooling equipment.
* Review client sequences of operation, identify logic discrepancies, and recommend or validate corrective logic changes to ensure system performance meets customer expectations.
* Troubleshoot BAS/DDC control architectures, including controllers, relays, actuators, measurement devices, sensors, instrumentation, and associated field devices.
* Support controls network troubleshooting, including BACnet, Modbus, device communications, integration points, addressing, and system-level connectivity issues.
* Troubleshoot PLC programs and control logic in coordination with engineering, manufacturing, and commissioning teams.
* Support VFD startup, commissioning, diagnostics, and corrective action planning for fielded systems.
* Tune and troubleshoot control loops, validate sensor and instrumentation accuracy, and document…