Pit Floor Job Shakopee area,Minnesota USA,Entertainment & Gaming

Canterbury Park
1100 Canterbury Rd S
Shakopee, MN 55379, USA

Experience the excitement of working in the entertainment industry at Canterbury Park—home to thrilling live horse racing every summer and year-round action in our Card Casino, Racebook, and Events.

Canterbury Park offers competitive pay and an attractive benefits package for part-time team members. Our team members enjoy paid time off, floating holidays and holiday premium pay. For eligible team members, we provide a comprehensive benefits package that includes life, critical illness, accident and hospital indemnity insurance; a 401(k) retirement plan with employer matching; robust wellness programs designed to promote overall health and well-being;

and much more. Additional exciting perks include free admission to live racing events, exclusive access to special event privileges, and a wide variety of discounts at local businesses and throughout Canterbury Park. These benefits are carefully designed to not only enhance your experience at work but also contribute to a vibrant and rewarding lifestyle in the community.

Job Summary

The Pit Floor is responsible for overseeing game play, supporting and guiding dealers, and delivering an exceptional guest experience. The supervisor fosters a positive, team-oriented environment, monitors compliance with all rules, procedures, and BSA requirements, and serves as a key communication link between guests, dealers, and management. With a strong presence on the card club floor, this position ensures fair play, accurate payouts, operational consistency, and a welcoming atmosphere for both new and returning players.

Responsible for supporting the Companies mission, vision, and values by providing fun and games like no place else.

Essential Duties and Responsibilities ul

Lead by example.

Responsible for maintaining a high degree of hospitality, as well as a positive and professional demeanor at all times.

Creates high levels of morale, fosters teamwork, inspires collaboration, and provides suggestions for growth to management.

Maintain visual presence on card club floor as much as possible.

Adhere to all rules and procedures.

Be compliant with BSA standards, company policies, and report and suspicious activity to your supervisor.

Render impartial decisions using all available means, i.e.; dealer information, player information, and surveillance review.

Inform Casino Games Manager when a customer is dissatisfied with a decision. Be certain to fully brief Casino Games Manager about all problems and situations.

Continually observe games in progress for possible irregularities in player conduct.

Ensure that dealers are enforcing proper procedure and making correct payouts.

Maintain awareness of special events and promotions and communicate this information to employees and patrons.

Meet new customers and greet returning players. Assist in making new customers feel welcome, instructing new players on games that they have questions about

Ensure that MVP players are getting credit for their play and are correctly rated, getting new players to sign up for the MVP program

Inform Pit Manager of any deviation from standard dealing procedures

Relay any information regarding daily business to incoming Floor Persons at shift change

Perform other related duties as assigned by the Casino Games Manager.

Do whatever is necessary to maintain the appearance of the card club.

All other duties as assigned.

Supervision

Supervise the proper performance of pit dealers by observation and by reporting to Casino Games Manager.

Required Qualifications

High School Diploma/GED
Extensive game knowledge and prior dealing experience.
Must be adaptable, versatile and tactful in dealings with the public
Reliable, pleasant personality, able to deal with difficult customers and situations.
The ability to learn quickly and work well under pressure is essential
Must have basic computer knowledge
Canterbury Park conducts pre-employment screening for all positions which includes a criminal background check and verification of work history.
Must be able to attain a Minnesota Racing Commission (MRC) license.

Working Conditions and

Physical Requirements

The physical…


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