Guest Service Supervisor

Venue Nation is seeking a passionate Guest Service Supervisor at Mystic Lake Amphitheater. The Guest Service Supervisor is responsible for supervising and coordinating activities of the Guest Services department. Duties may also include management functions under the direction of the Guest Experience Manager and Operations Manager.

This role is a
** Part-Time Seasonal
** Position.  
** WHAT THIS ROLE WILL DO
** Direct and supervise Guest Ambassadors and Guest Service crew members. Provide customer services by greeting and assisting customers and responding to customer inquiries and complaints.

Other tasks as assigned by the Guest Experience and Operations Manager.

Strong strategic thinking and creative problem-solving skills Excellent verbal, written and interpersonal communication skills A strong sense of teamwork and ability to execute programs

Excellent verbal and written communication skills We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
* Recognized for seven years as a Great Place to Work and named one of Fortune’s World’s Most Admired Companies, Live Nation Entertainment is the world’s leading live entertainment company comprised of global market leaders:
Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Our world-class teams specialize in all aspects of the live entertainment industry, from ground-breaking innovations in ticketing, global venue development and operations, concert promotion and production, sales and brand partnerships, and unparalleled artist management supported by professionals in all facets of corporate operations.
We believe in taking care of the countless employees helping artists bring live music to fans all around the world. Our many unique benefit programs are designed to help our teams live life to the fullest including generous vacation, healthcare, retirement benefits, student loan repayment, tuition reimbursement, six months of paid caregiver leave for new parents including fostering and perks like Roadie Babies helping new parents care for their babies on work trips.

And of course, access to free live events through our exclusive employee ticketing program.
There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.
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