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IT Support Technical Support

Level 2 Desktop Support Engineer – End-User Expert

Job in Shakopee, Scott County, Minnesota, 55379, USA
Listing for: Axiom Technologies
Full Time position
Listed on 2026-02-15
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A technology solutions provider in Shakopee, MN, seeks a Level 2 EUS Desktop Support Analyst to deliver advanced technical support for end-user computing environments. This role involves troubleshooting Windows and macOS systems, managing incidents, and ensuring compliance with security standards. Candidates should possess strong analytical skills and experience in end-user support. The position offers an opportunity to enhance customer service, improve IT processes and wear multiple hats within a dynamic team, along with a possible hybrid work model.
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