Service Call Operations Supervisor
Job in
Shakopee, Scott County, Minnesota, 55379, USA
Listed on 2026-08-15
Listing for:
Ziegler Cat
Full Time
position Listed on 2026-08-15
Job specializations:
-
Management
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Customer Service/HelpDesk
Job Description & How to Apply Below
Ziegler Cat in Minnesota seeks a Service Call Supervisor to drive the closing of service calls with accuracy and timeliness. You will lead a team of Service Call Administrators, manage daily workflow, and collaborate with Service Advisors to ensure proper invoicing and repairs.
This role requires a high school diploma or GED, 3+ years in the industry, strong computer skills (D365, MS Office), and the ability to train staff, develop procedures, and support warranty and AP/AR processes.
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